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The Knowledge and Students’ Readiness to Join the Business Services Sector in Albania


  • Drita Kruja

    () (European University of Tirana)

  • Elena Kokthi

    () (European University of Tirana)


This research focuses on the shared service centers (SSC) that represent the most developing part of the bussiness services sector. This research aims to analyze the career consciousness of the students, to measure the knowledge of the students about the sector and to analyze students’ readiness to join the business services sector. The target audience for the research was selected due to the fact that students represent a large pool for the SSC’s hiring activities. Findings suggest that: international exposure and reputation of the company plays the key role for students when selecting a certain company; money benefits and the possibilities of career growth when selecting a certain position, Students prefer careers in international companies and own business. Students who have a positive attitude towards the jobs in the SSCs, the main reason to start a career in the center is to have a good career start after graduation. The research provides insights on the Albanian labour market.

Suggested Citation

  • Drita Kruja & Elena Kokthi, 2017. "The Knowledge and Students’ Readiness to Join the Business Services Sector in Albania," Proceedings- 11th International Conference on Mangement, Enterprise and Benchmarking (MEB 2017),, Óbuda University, Keleti Faculty of Business and Management.
  • Handle: RePEc:pkk:meb017:183-194

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    References listed on IDEAS

    1. Koval, Oksana & Nabareseh, Stephen & Klimek, Petr & Chromjakova, Felicita, 2016. "Demographic preferences towards careers in shared service centers: A factor analysis," Journal of Business Research, Elsevier, vol. 69(11), pages 4798-4803.
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