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Features Influencing Researchers’ Selection of Reference Management Software

Author

Listed:
  • Mehrbakhsh Nilashi

    (Faculty of Computing, Universiti Technologi Malaysia, Johor, Malaysia†Department of Computer Engineering, Lahijan Branch, Islamic Azad University, Lahijan, Iran)

  • Othman Ibrahim

    (Faculty of Computing, Universiti Technologi Malaysia, Johor, Malaysia)

  • Shamila Sohaei

    (Faculty of Computing, Universiti Technologi Malaysia, Johor, Malaysia)

  • Hossein Ahmadi

    (#x2021;Faculty of Management & Social Science, Tehran North Branch, Tehran, Iran)

  • Alireza Almaee

    (#xA7;Organization of Technical and Vocational Training, Lahijan, Guilan, Iran)

Abstract

Reference management software (RMS) is the most important aspect that is essential for all levels of researchers. They are established as research tools to help scholars in organising their work, improving workflows, and ultimately saving time. Choosing an appropriate RMS for managing records and utilising the bibliographic citation has been a challenge among researchers. They always seek for the features of an appropriate RMS prior to making an investment to buy the software. In this paper, a fuzzy logic approach is adopted for assessing the features of RMS from the researchers’ perspectives. Accordingly, a web-based survey was conducted and data collected from the researchers who had experience with different types of RMS. Then, we analyse the effects of RMS features on researcher perception in selecting an appropriate reference management program and find the importance level of those features. This study provides a toolset for RMS developers to identify the importance level of RMS features and accordingly consider these important features in developing the next generation of citation management software.

Suggested Citation

  • Mehrbakhsh Nilashi & Othman Ibrahim & Shamila Sohaei & Hossein Ahmadi & Alireza Almaee, 2016. "Features Influencing Researchers’ Selection of Reference Management Software," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 15(03), pages 1-23, September.
  • Handle: RePEc:wsi:jikmxx:v:15:y:2016:i:03:n:s0219649216500325
    DOI: 10.1142/S0219649216500325
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    References listed on IDEAS

    as
    1. Eichorn, P. & Yankauer, A., 1987. "Do authors check their references? A survey of accuracy of references in three public health journals," American Journal of Public Health, American Public Health Association, vol. 77(8), pages 1011-1012.
    2. Bornmann, Lutz & Haunschild, Robin, 2015. "Which people use which scientific papers? An evaluation of data from F1000 and Mendeley," Journal of Informetrics, Elsevier, vol. 9(3), pages 477-487.
    3. Kraker, Peter & Schlögl, Christian & Jack, Kris & Lindstaedt, Stefanie, 2015. "Visualization of co-readership patterns from an online reference management system," Journal of Informetrics, Elsevier, vol. 9(1), pages 169-182.
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