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Information Exchange And Supply Chain Performance

Author

Listed:
  • T. RAMAYAH

    (Technology Management Lab, Operations Management Section, School of Management, Universiti Sains Malaysia, 11800 Minden, Penang, Malaysia)

  • ROAIMAH OMAR

    (Faculty of Business Management, Universiti Teknologi MARA, Alor Gajah, 78000, Melaka, Malaysia)

Abstract

The purpose of this study is to examine the effects of operational and strategic information exchange on supply chain performance and the moderating role of information quality in relation to both operational and strategic information exchange. The study was conducted using manufacturing companies located in the Northern region of Malaysia. Hierarchical multiple regressions were applied to test the hypotheses developed for the study. It was found that operational and strategic information exchange is significantly related to supply chain performance. The impact of strategic information exchange is greater as opposed to operational information exchange. Information quality does not moderate the relationship between both operational and strategic information exchange and supply chain performance. Nonetheless, this study provides evidence that both strategic information exchange and operational information exchange are required to enhance supply chain performance. As such supply chain partners should effectively exchange strategic information as the impact is greater on performance.

Suggested Citation

  • T. Ramayah & Roaimah Omar, 2010. "Information Exchange And Supply Chain Performance," International Journal of Information Technology & Decision Making (IJITDM), World Scientific Publishing Co. Pte. Ltd., vol. 9(01), pages 35-52.
    • Handle: RePEc:wsi:ijitdm:v:09:y:2010:i:01:n:s0219622010003658
    DOI: 10.1142/S0219622010003658
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    Citations

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    Cited by:

    1. Alma Spaho, Thoma Mitre, 2012. "Supply Chain Management in Albania: An Empirical Study," EuroEconomica, Danubius University of Galati, issue 1(31), pages 17-24, February.
    2. Grilec Kaurić, Alica & Miočević, Dario & Mikulić, Josip, 2014. "Dynamic Capabilities and Firm Effectiveness: The Mediating Role of Supply Chain Performance," Chapters from the Proceedings of the Hamburg International Conference of Logistics (HICL), in: Blecker, Thorsten & Kersten, Wolfgang & Ringle, Christian M. (ed.), Innovative Methods in Logistics and Supply Chain Management: Current Issues and Emerging Practices. Proceedings of the Hamburg International Conferenc, volume 19, pages 391-412, Hamburg University of Technology (TUHH), Institute of Business Logistics and General Management.
    3. Qinghua Zhu & Ying Qu & Yong Geng & Tsuyoshi Fujita, 2017. "A Comparison of Regulatory Awareness and Green Supply Chain Management Practices Among Chinese and Japanese Manufacturers," Business Strategy and the Environment, Wiley Blackwell, vol. 26(1), pages 18-30, January.
    4. Rasool Lavaei Adaryani & Khalil Kalantari & Ali Asadi & Amir Alambeigi & Hesamedin Gholami & Naser Seifollahi, 2023. "Information sharing antecedents in the supply chain: a dynamic network perspective," Operations Management Research, Springer, vol. 16(2), pages 887-903, June.
    5. Shekhar & Debadyuti Das, 2023. "Enablers of ‘Creating Shared Value’: A Total Interpretive Structural Modeling–Polarity Approach," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 24(2), pages 291-318, June.
    6. Alma Spaho, 2011. "Determinants of Information Sharing in Supply Chain among Manufacturing and Trading companies in Albania: A Discriminant Analysis," EuroEconomica, Danubius University of Galati, issue 29, pages 75-85, August.
    7. Mustapha Bouachouch & Fatima Ouazzani Chahdi, 2015. "The Effect of Information Exchange on Inter-Functional Coordination within Hospital Supply Chain: Case of Moroccan University Hospital," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 5(1), pages 107-126, January.
    8. Lianju Ning & Dan Yao, 2023. "The Impact of Digital Transformation on Supply Chain Capabilities and Supply Chain Competitive Performance," Sustainability, MDPI, vol. 15(13), pages 1-22, June.
    9. Dreyer, Heidi C. & Strandhagen, Jan Ola & Thomassen, Maria K. & Romsdal, Anita & Gran, Erik, 2014. "Supply Chain Design and Control Principles in Local Food Production: A Norwegian Case Study," 2014 International European Forum, February 17-21, 2014, Innsbruck-Igls, Austria 199344, International European Forum on System Dynamics and Innovation in Food Networks.

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