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Review Of Long-Term Warranty Policies

Author

Listed:
  • ANISUR RAHMAN

    (Queensland University of Technology, School of Engineering System, 2, George Street, P. O. Box 2434, Brisbane, QLD 4001, Australia)

  • GOPINATH CHATTOPADHYAY

    (Queensland University of Technology, School of Engineering System, 2, George Street, P. O. Box 2434, Brisbane, QLD 4001, Australia)

Abstract

A large number of products are now being sold with long-term warranty policies. This is mainly due to fierce competition in the market and customer demand. Offering long-term warranty results in additional complexities in estimating costs associated with warranty servicing due to the uncertainties associated with usage, preventive maintenance and warranty servicing strategies. This paper reviews various long-term warranty policies and mathematical models for estimation of warranty servicing costs.

Suggested Citation

  • Anisur Rahman & Gopinath Chattopadhyay, 2006. "Review Of Long-Term Warranty Policies," Asia-Pacific Journal of Operational Research (APJOR), World Scientific Publishing Co. Pte. Ltd., vol. 23(04), pages 453-472.
    • Handle: RePEc:wsi:apjorx:v:23:y:2006:i:04:n:s021759590600108x
    DOI: 10.1142/S021759590600108X
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    Citations

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    Cited by:

    1. Wu, Shaomin, 2013. "A review on coarse warranty data and analysis," Reliability Engineering and System Safety, Elsevier, vol. 114(C), pages 1-11.
    2. Wu, Shaomin, 2011. "Warranty claim analysis considering human factors," Reliability Engineering and System Safety, Elsevier, vol. 96(1), pages 131-138.
    3. Xiaolin Wang & Wei Xie, 2018. "Two-dimensional warranty: A literature review," Journal of Risk and Reliability, , vol. 232(3), pages 284-307, June.
    4. Öner, K.B. & Kiesmüller, G.P. & van Houtum, G.J., 2010. "Optimization of component reliability in the design phase of capital goods," European Journal of Operational Research, Elsevier, vol. 205(3), pages 615-624, September.

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