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Integrating humans with software and systems: Technical challenges and a research agenda

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  • Azad M. Madni

Abstract

As systems continue to grow in size and complexity, the integration of humans with software and systems poses an ever‐growing challenge. The discipline of human‐system integration (HSI) is concerned with addressing this challenge from both a managerial and technical perspective. The latter is the focus of this paper. This paper examines this integration challenge from the perspective of capitalizing on the strengths of humans, software, and systems while, at the same time, being mindful of their respective limitations. It presents four key examples of HSI challenges that go beyond the usual human factors requirements. It presents cognitive engineering as a key enabler of HSI and discusses the suitability of the Incremental Commitment Model for introducing human considerations within the complex systems engineering lifecycle. It concludes with a recommendation of specific research thrusts that can accelerate the maturation and adoption of HSI methods, processes, and tools by the software and systems engineering communities. © 2009 Wiley Periodicals, Inc. Syst Eng

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  • Azad M. Madni, 2010. "Integrating humans with software and systems: Technical challenges and a research agenda," Systems Engineering, John Wiley & Sons, vol. 13(3), pages 232-245, September.
    • Handle: RePEc:wly:syseng:v:13:y:2010:i:3:p:232-245
    DOI: 10.1002/sys.20145
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    References listed on IDEAS

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    1. George Friedman & Andrew P. Sage, 2004. "Case studies of systems engineering and management in systems acquisition," Systems Engineering, John Wiley & Sons, vol. 7(1), pages 84-97.
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    Cited by:

    1. Erjavac, Anthony J. & Iammartino, Ronald & Fossaceca, John M., 2018. "Evaluation of preconditions affecting symptomatic human error in general aviation and air carrier aviation accidents," Reliability Engineering and System Safety, Elsevier, vol. 178(C), pages 156-163.
    2. Robert Neches & Azad M. Madni, 2013. "Towards affordably adaptable and effective systems," Systems Engineering, John Wiley & Sons, vol. 16(2), pages 224-234, June.
    3. Azad M. Madni, 2012. "Elegant systems design: Creative fusion of simplicity and power," Systems Engineering, John Wiley & Sons, vol. 15(3), pages 347-354, September.
    4. Azad M. Madni & Michael Sievers, 2014. "Systems Integration: Key Perspectives, Experiences, and Challenges," Systems Engineering, John Wiley & Sons, vol. 17(1), pages 37-51, March.
    5. Azad M. Madni & Michael Sievers, 2014. "System of Systems Integration: Key Considerations and Challenges," Systems Engineering, John Wiley & Sons, vol. 17(3), pages 330-347, September.
    6. Azad M. Madni*, 2015. "Expanding Stakeholder Participation in Upfront System Engineering through Storytelling in Virtual Worlds," Systems Engineering, John Wiley & Sons, vol. 18(1), pages 16-27, January.
    7. Payuna Uday & Karen Marais, 2015. "Designing Resilient Systems‐of‐Systems: A Survey of Metrics, Methods, and Challenges," Systems Engineering, John Wiley & Sons, vol. 18(5), pages 491-510, October.

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