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Women's experiences with healthcare professionals after suffering from gender‐based violence: An interview study

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  • Inger Wallin Lundell
  • Louise Eulau
  • Frida Bjarneby
  • Margareta Westerbotn

Abstract

Aims and objectives This study sought to describe how women in Mexico who have suffered from gender‐based violence experience their encounters with healthcare professionals. Background Gender‐based violence is a worldwide problem. Previous studies have described that women feel they are not being cared for appropriately during their encounters with healthcare professionals. This study was conducted in Mexico, which has a high rate of gender inequality. Design A descriptive, qualitative study was conducted. Methods Face‐to‐face interviews were conducted with seven women. An inductive content analysis was used to analyse the interviews. Results The analyses resulted in four categories: Feelings of guilt about being abused, Feelings of being unimportant, Feelings of taking time and Feelings of being insecure/secure. The women emphasised the importance of healthcare professionals taking time out of their busy schedules for them. When they treated the women with respect and genuine interest, the women felt secure. When the healthcare professionals did not meet these expectations, feelings of frustration and mistrust were elicited. Conclusions Feelings of being listened to and safety were considered important aspects in a positive encounter, whereas feeling a lack of time or interest often led to negative experiences such as frustration with and distrust of the healthcare system. These results imply that healthcare professionals may have deficiencies with regard to how these women are treated because these women do not feel that they receive the proper support. Relevance to clinical practice Education regarding how to approach women who have suffered from gender‐based violence is essential for healthcare professionals to establish respectful encounters. The findings of this study stress that relatively simple efforts such as listening to these women's stories and providing them with genuine attention might substantially improve care.

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  • Inger Wallin Lundell & Louise Eulau & Frida Bjarneby & Margareta Westerbotn, 2018. "Women's experiences with healthcare professionals after suffering from gender‐based violence: An interview study," Journal of Clinical Nursing, John Wiley & Sons, vol. 27(5-6), pages 949-957, March.
    • Handle: RePEc:wly:jocnur:v:27:y:2018:i:5-6:p:949-957
    DOI: 10.1111/jocn.14046
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    References listed on IDEAS

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    1. Eva Sundborg & Lena Törnkvist & Nouha Saleh‐Stattin & Per Wändell & Ingrid Hylander, 2017. "To ask, or not to ask: the hesitation process described by district nurses encountering women exposed to intimate partner violence," Journal of Clinical Nursing, John Wiley & Sons, vol. 26(15-16), pages 2256-2265, August.
    2. Sonia Frias, 2008. "Measuring Structural Gender Equality in Mexico: A State Level Analysis," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 88(2), pages 215-246, September.
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    Cited by:

    1. Diana Jiménez-Rodríguez & María Teresa Belmonte García & Azucena Santillán García & Fernando Jesús Plaza del Pino & Alicia Ponce-Valencia & Oscar Arrogante, 2020. "Nurse Training in Gender-Based Violence Using Simulated Nursing Video Consultations during the COVID-19 Pandemic: A Qualitative Study," IJERPH, MDPI, vol. 17(22), pages 1-15, November.
    2. Diana Jiménez-Rodríguez & Oscar Arrogante & Maravillas Giménez-Fernández & Magdalena Gómez-Díaz & Nery Guerrero Mojica & Isabel Morales-Moreno, 2021. "Satisfaction and Beliefs on Gender-Based Violence: A Training Program of Mexican Nursing Students Based on Simulated Video Consultations during the COVID-19 Pandemic," IJERPH, MDPI, vol. 18(23), pages 1-15, November.

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