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High Stakes, Low Resources: What Mode(s) Should Youth Employment Training Programs Use to Track Alumni? Evidence From South Africa

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  • Charles Q. Lau
  • Eric Johnson
  • Ashley Amaya
  • Patricia LeBaron
  • Herschel Sanders

Abstract

Alumni tracking surveys are critical for evaluating and improving youth employment training programmes. However, there is little evidence about how to design these surveys, especially in less developed countries. We conducted short message service and Web surveys of alumni of a South African employment training programme. Short message service surveys returned higher response rates and more representative data than Web surveys, albeit at three times the cost. Combining modes increased data quality but may not be warranted, given the additional cost and complexity. This evidence suggests that training programmes can feasibly collect quality, actionable data on their alumni, even with constrained budgets and staff. Copyright © 2018 John Wiley & Sons, Ltd.

Suggested Citation

  • Charles Q. Lau & Eric Johnson & Ashley Amaya & Patricia LeBaron & Herschel Sanders, 2018. "High Stakes, Low Resources: What Mode(s) Should Youth Employment Training Programs Use to Track Alumni? Evidence From South Africa," Journal of International Development, John Wiley & Sons, Ltd., vol. 30(7), pages 1166-1185, October.
    • Handle: RePEc:wly:jintdv:v:30:y:2018:i:7:p:1166-1185
    DOI: 10.1002/jid.3359
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    Cited by:

    1. Sofia Amaral & Lelys Dinarte-Diaz & Patricio Dominguez & Steffanny Romero & Santiago M. Perez-Vincent, 2022. "Talk or Text? Evaluating Response Rates by Remote Survey Method during Covid-19," CESifo Working Paper Series 9517, CESifo.
    2. Beam, Emily A., 2023. "Social media as a recruitment and data collection tool: Experimental evidence on the relative effectiveness of web surveys and chatbots," Journal of Development Economics, Elsevier, vol. 162(C).
    3. Laurel Wheeler & Robert Garlick & Eric Johnson & Patrick Shaw & Marissa Gargano, 2022. "LinkedIn(to) Job Opportunities: Experimental Evidence from Job Readiness Training," American Economic Journal: Applied Economics, American Economic Association, vol. 14(2), pages 101-125, April.

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