IDEAS home Printed from https://ideas.repec.org/a/wly/corsem/v12y2005i4p197-209.html
   My bibliography  Save this article

Economic sustainability and the cost of poor quality

Author

Listed:
  • Raine Isaksson

Abstract

Sustainable development (SD) on the organizational level is often measured using the triple bottom line, which divides performance reporting into the economic, environmental and social dimensions. Since total quality management (TQM) over the years has proven to contribute to good economic performance, it is interesting to review synergies of the two concepts TQM and SD. Indicators commonly used in the triple bottom line are compared with quality related measurements and a synthesis is proposed. Focus is on the economic dimension and indicators in the form of cost of poor quality (CPQ). The CPQ as a sustainability indicator is discussed and exemplified. The results indicate that existing economic sustainability performance measurements based on distribution of surplus should be complemented with indicators for internal losses. A sound profit is in most cases necessary, but it is not the sole condition for economic sustainability. Copyright © 2005 John Wiley & Sons, Ltd and ERP Environment.

Suggested Citation

  • Raine Isaksson, 2005. "Economic sustainability and the cost of poor quality," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 12(4), pages 197-209, December.
    • Handle: RePEc:wly:corsem:v:12:y:2005:i:4:p:197-209
    DOI: 10.1002/csr.85
    as

    Download full text from publisher

    File URL: https://doi.org/10.1002/csr.85
    Download Restriction: no
    File URL: https://libkey.io/10.1002/csr.85?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Pier Luigi Marchini & Luca Fornaciari, 2016. "The increasing relevance of managing costs of poor quality (CoPQ). The case of the mineral water industry," MANAGEMENT CONTROL, FrancoAngeli Editore, vol. 2016(3), pages 65-96.
    2. Raine Isaksson & Peter Johansson & Klaus Fischer, 2010. "Detecting Supply Chain Innovation Potential for Sustainable Development," Journal of Business Ethics, Springer, vol. 97(3), pages 425-442, December.
    3. Vivek Arulnathan & Mohammad Davoud Heidari & Maurice Doyon & Eric P. H. Li & Nathan Pelletier, 2022. "Economic Indicators for Life Cycle Sustainability Assessment: Going beyond Life Cycle Costing," Sustainability, MDPI, vol. 15(1), pages 1-27, December.
    4. Kristina Zgodavova & Peter Bober & Vidosav Majstorovic & Katarina Monkova & Gilberto Santos & Darina Juhaszova, 2020. "Innovative Methods for Small Mixed Batches Production System Improvement: The Case of a Bakery Machine Manufacturer," Sustainability, MDPI, vol. 12(15), pages 1-20, August.
    5. Young-Chan Lee & Idlir Dervishi & Saeed Mousa & Kamil I. Safiullin & Natalia V. Ruban-Lazareva & Mikhail E. Kosov & Vadim V. Ponkratov & Andrey S. Pozdnyaev & Elena V. Mikhina & Izabella D. Elyakova, 2023. "Sustainable Development Adoption in the High-Tech Sector: A Focus on Ecosystem Players and Their Influence," Sustainability, MDPI, vol. 15(18), pages 1-29, September.
    6. Izabela Luiza Pop & Diana Sabina Ighian & Rita Monica Toader & Rada Florina Hahn, 2024. "Predictors of Adopting a Sustainability Policy in Museums," Sustainability, MDPI, vol. 16(10), pages 1-20, May.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:wly:corsem:v:12:y:2005:i:4:p:197-209. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Wiley Content Delivery (email available below). General contact details of provider: https://doi.org/10.1002/(ISSN)1535-3966 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.