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Management of Contracting Public Services and its Quality in Slovakia

Author

Listed:
  • Nemec Juraj

    (Professor, Masaryk University Brno, Czech Republic and Faculty of Economics, Matej Bel University, Banska Bystrica, Slovakia)

  • Mikušová Meričková Beáta

    (Associate Professor, Faculty of Economics, Matej Bel University, Banska Bystrica, Slovakia and Banking Institute, Prague, Czech Republic)

  • Vozárová Zuzana

    (PhD student, Faculty of Economics, Matej Bel University, Banska Bystrica, Slovakia and Banking Institute, Prague, Czech Republic)

Abstract

Contracting services in the public sector with private for-profit and non-profit firms is one of the most prevalent types of alternative service-delivering arrangements. Concerning the positive potential of contracting, the relevant literature proposes that contracting may, but need not, improve individual choice, cost-effectiveness and the quality of delivery, equity and to some extent also expenditure control. On the other hand, many authors provide important arguments describing weak points of contracting and some risks connected with contracting services in the public sector. The main “internal” reason why contracting does not produce the expected results and even creates perverse effects in the effectiveness and quality of contracted services, is the improper implementation of contract management. This paper seeks to answer the question of what factors account for success in contracting for services in the public sector by testing the relationship between contracting performance and selected factors connected with contract management such as competition, exante evaluation of bidders, contract monitoring, contract duration, contract payment and joint problem solving and communication between the principal and the agent. This study uses a quantitative approach to investigate the research question and to analyze the original collected survey data from our own research.

Suggested Citation

  • Nemec Juraj & Mikušová Meričková Beáta & Vozárová Zuzana, 2012. "Management of Contracting Public Services and its Quality in Slovakia," NISPAcee Journal of Public Administration and Policy, Sciendo, vol. 5(1), pages 55-74, July.
    • Handle: RePEc:vrs:njopap:v:5:y:2012:i:1:p:55-74:n:3
    DOI: 10.2478/v10110-012-0003-2
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    References listed on IDEAS

    as
    1. Germa Bel & Anton Costas, 2006. "Do Public Sector Reforms Get Rusty? Local Privatization in Spain," Journal of Economic Policy Reform, Taylor & Francis Journals, vol. 9(1), pages 1-24.
    2. Juraj Nemec & Beata Merickova & Frantisek Ochrana, 2008. "Introducing benchmarking in the Czech Republic and Slovakia," Public Management Review, Taylor & Francis Journals, vol. 10(5), pages 673-684, September.
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    Cited by:

    1. Jana Soukopová & Vojtìch Ficek, 2014. "Factors Influencing the Selection of Waste Collection Companies by Municipalities – Are Municipal Decision Effective?," MUNI ECON Working Papers 15, Masaryk University, revised Dec 2014.
    2. Soukopová Jana & Klimovský Daniel, 2016. "Local Governments and Local Waste Management in the Czech Republic: Producers or Providers?," NISPAcee Journal of Public Administration and Policy, Sciendo, vol. 9(2), pages 217-237, December.

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