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The Role Of Leadership in Adopting Quality Management System in Social Service Sector

Author

Listed:
  • Čižikienė Janina

    (Mykolas Romeris University, Vilnius, Lithuania)

Abstract

Objective: The research is to analyse the theoretical leadership assessment assumptions, to determine the compatibility of managers’ assessment by choosing to implement the quality management system EQUASS (The European Quality in Social Services) in a social service organization.

Suggested Citation

  • Čižikienė Janina, 2019. "The Role Of Leadership in Adopting Quality Management System in Social Service Sector," Journal of Intercultural Management, Sciendo, vol. 11(2), pages 179-199, June.
    • Handle: RePEc:vrs:joinma:v:11:y:2019:i:2:p:179-199:n:8
    DOI: 10.2478/joim-2019-0014
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    References listed on IDEAS

    as
    1. Morten Emil Berg & Jan Terje Karlsen, 2016. "A study of coaching leadership style practice in projects," Management Research Review, Emerald Group Publishing Limited, vol. 39(9), pages 1122-1142, September.
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    More about this item

    Keywords

    Quality management system; leadership; manager; leadership styles; social service organization;
    All these keywords.

    JEL classification:

    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation

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