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Design principles for sensemaking support systems in environmental sustainability transformations

Author

Listed:
  • Stefan Seidel
  • Leona Chandra Kruse
  • Nadine Székely
  • Michael Gau
  • Daniel Stieger
  • Ken Peffers
  • Tuure Tuunanen
  • Björn Niehaves
  • Kalle Lyytinen

Abstract

This paper reports on the results of a design science research (DSR) study that develops design principles for information systems (IS) that support organisational sensemaking in environmental sustainability transformations. We identify initial design principles based on salient affordances required in organisational sensemaking and revise them through three rounds of developing, demonstrating and evaluating a prototypical implementation. Through our analysis, we learn how IS can support essential sensemaking practices in environmental sustainability transformations, including experiencing disruptive ambiguity through the provision of environmental data, noticing and bracketing, engaging in an open and inclusive communication and presuming potential alternative environmentally responsible actions. We make two key contributions: First, we provide a set of theory-inspired design principles for IS that support sensemaking in sustainability transformations, and revise them empirically using a DSR method. Second, we show how the concept of affordances can be used in DSR to investigate how IS can support organisational practices. While our findings are based on the investigation of the substantive context of environmental sustainability transformation, we suggest that they might be applicable in a broader set of contexts of organisational sensemaking and thus for a broader class of sensemaking support systems.

Suggested Citation

  • Stefan Seidel & Leona Chandra Kruse & Nadine Székely & Michael Gau & Daniel Stieger & Ken Peffers & Tuure Tuunanen & Björn Niehaves & Kalle Lyytinen, 2018. "Design principles for sensemaking support systems in environmental sustainability transformations," European Journal of Information Systems, Taylor & Francis Journals, vol. 27(2), pages 221-247, March.
    • Handle: RePEc:taf:tjisxx:v:27:y:2018:i:2:p:221-247
    DOI: 10.1057/s41303-017-0039-0
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    Citations

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    Cited by:

    1. Quick, Reiner & Münch, M. & Mayer, J. H., 2023. "Going Beyond Compliance Fulfillment: a Literature Review on ESG Performance Management," Publications of Darmstadt Technical University, Institute for Business Studies (BWL) 142481, Darmstadt Technical University, Department of Business Administration, Economics and Law, Institute for Business Studies (BWL).
    2. Simon Michalke & Lisa Lohrenz & Christoph Lattemann & Susanne Robra-Bissantz, 2022. "Exploring engagement, well-being, and welfare on engagement platforms: Insight into the personal service sector from the DACH region," Electronic Markets, Springer;IIM University of St. Gallen, vol. 32(4), pages 2429-2444, December.
    3. Wolfgang Ketter & Karsten Schroer & Konstantina Valogianni, 2023. "Information Systems Research for Smart Sustainable Mobility: A Framework and Call for Action," Information Systems Research, INFORMS, vol. 34(3), pages 1045-1065, September.
    4. Johannes Schneider & Stefan Seidel & Marcus Basalla & Jan Brocke, 2023. "Reuse, Reduce, Support: Design Principles for Green Data Mining," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 65(1), pages 65-83, February.
    5. Christian Meske & Enrico Bunde, 2023. "Design Principles for User Interfaces in AI-Based Decision Support Systems: The Case of Explainable Hate Speech Detection," Information Systems Frontiers, Springer, vol. 25(2), pages 743-773, April.

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