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Factors affecting the adoption of information and communication technology in small and medium enterprises: a perspective from rural Saudi Arabia

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  • Adnan Mustafa AlBar
  • Md. Rakibul Hoque

Abstract

Small and medium enterprises (SMEs) can play an important role in the national economy of developing countries. The adoption of information and communication technology (ICT) has enabled local SMEs to participate in the international market. However, little research has addressed issues related to SMEs adopting ICTs, especially in rural areas of Middle Eastern developing countries such as Saudi Arabia. Using the extended technology-organization-environment framework with personal innovativeness, this study examined the factors that influence the adoption of ICTs among SMEs in rural areas of Saudi Arabia. The study found that relative advantages, top management support, culture, regulatory environment, owner/manager innovativeness and ICT knowledge had a significant relationship with ICT adoption among SMEs in Saudi Arabia, whereas compatibility, complexity and a competitive environment had no significant relationship with ICT adoption. The findings of this study will potentially help SME managers/owners and the Saudi government in the successful adoption and diffusion of ICT in SMEs located in rural areas in Saudi Arabia.

Suggested Citation

  • Adnan Mustafa AlBar & Md. Rakibul Hoque, 2019. "Factors affecting the adoption of information and communication technology in small and medium enterprises: a perspective from rural Saudi Arabia," Information Technology for Development, Taylor & Francis Journals, vol. 25(4), pages 715-738, October.
    • Handle: RePEc:taf:titdxx:v:25:y:2019:i:4:p:715-738
    DOI: 10.1080/02681102.2017.1390437
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    Cited by:

    1. Abalala, Turki Shjaan & Islam, Mazharul & Alam, Md. Mahmudul, 2021. "Impact of ethical practices on small and medium enterprises’ performance in Saudi Arabia: An Partial Least Squares-Structural Equation Modeling analysis," OSF Preprints xg3bf, Center for Open Science.
    2. Juan Jung & Gonzalo Gómez-Bengoechea, 2022. "A literature review on firm digitalization: drivers and impacts," Studies on the Spanish Economy eee2022-20, FEDEA.
    3. Jithesh Arayankalam & Satish Krishnan, 2023. "ICT-Based Country-Level Determinants of Social Media Diffusion," Information Systems Frontiers, Springer, vol. 25(5), pages 1881-1902, October.
    4. Jia, Junbo & Xu, Yusen & Li, Wenli, 2024. "A study on the strategic momentum of SMEs’ digital transformation: Evidence from China," Technological Forecasting and Social Change, Elsevier, vol. 200(C).
    5. Lili Geng & Yongji Xue, 2023. "Promoting ICT adoption in rural entrepreneurship: more neighbourhood effect or more institutional incentives?—Empirical evidence from China," Journal of International Development, John Wiley & Sons, Ltd., vol. 35(6), pages 1530-1548, August.
    6. Jiling Li & Zekai Lin & Xiaheng Zhang, 2023. "The Study on the Effectiveness of Sustainable Customer Relationship Management: Evidence from the Online Shopping Industry," Sustainability, MDPI, vol. 15(7), pages 1-21, March.
    7. Qalati, Sikander Ali & Yuan, Li Wen & Khan, Muhammad Aamir Shafique & Anwar, Farooq, 2021. "A mediated model on the adoption of social media and SMEs’ performance in developing countries," Technology in Society, Elsevier, vol. 64(C).
    8. Srivastava, Deepak Kumar & Kumar, Vikas & Ekren, Banu Yetkin & Upadhyay, Arvind & Tyagi, Mrinal & Kumari, Archana, 2022. "Adopting Industry 4.0 by leveraging organisational factors," Technological Forecasting and Social Change, Elsevier, vol. 176(C).
    9. Mashudu Andra Mabibibi & Kaitano Dube & Konanani Thwala, 2021. "Successes and Challenges in Sustainable Development Goals Localisation for Host Communities around Kruger National Park," Sustainability, MDPI, vol. 13(10), pages 1-16, May.
    10. Viet Anh Ta & Chieh-Yu Lin, 2023. "Exploring the Determinants of Digital Transformation Adoption for SMEs in an Emerging Economy," Sustainability, MDPI, vol. 15(9), pages 1-13, April.
    11. Lili Geng & Huixian Hui & Xiaomeng Liang & Shaocong Yan & Yongji Xue, 2023. "Factors Affecting Intention Toward ICT Adoption in Rural Entrepreneurship: Understanding the Differences Between Business Types of Organizations and Previous Experience of Entrepreneurs," SAGE Open, , vol. 13(3), pages 21582440231, September.
    12. Wen-Kuo Chen & Ching-Torng Lin, 2021. "Interrelationship among CE Adoption Obstacles of Supply Chain in the Textile Sector: Based on the DEMATEL-ISM Approach," Mathematics, MDPI, vol. 9(12), pages 1-24, June.

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