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Behind the influence of job crafting on citizen value co-creation with the public organization: joint effects of paternalistic leadership and public service motivation

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  • Luu Trong Tuan (Tuan Luu)

Abstract

This research seeks to investigate the role of paternalistic leadership in fostering job crafting among public employees, which may in turn foster citizen value co-creation with the public organization. The data were collated from public employees working in public legal service agencies in Ho Chi Minh City, Vietnam and citizens whom they served. The data analyses verified the negative association between authoritarian leadership behavior and job crafting, as well as the positive associations between benevolent and moral behaviors and job crafting. The results also revealed the positive effect of job crafting on citizen value co-creation via citizen-organization identification as a mediator.

Suggested Citation

  • Luu Trong Tuan (Tuan Luu), 2018. "Behind the influence of job crafting on citizen value co-creation with the public organization: joint effects of paternalistic leadership and public service motivation," Public Management Review, Taylor & Francis Journals, vol. 20(10), pages 1533-1561, October.
    • Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:10:p:1533-1561
    DOI: 10.1080/14719037.2018.1430247
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    Cited by:

    1. Huatian Wang & Peikai Li & Shi Chen, 2020. "The Impact of Social Factors on Job Crafting: A Meta-Analysis and Review," IJERPH, MDPI, vol. 17(21), pages 1-29, October.
    2. Asseburg, Julia, 2018. "Work-family conflict in the public sector: The impact of public service motivation and job crafting," EconStor Preprints 183185, ZBW - Leibniz Information Centre for Economics.
    3. Reema Frooghi & Zaki Rashidi, 2019. "Does Value Co-Creation Impacts Customer Loyalty And Repurchase Intention," IBT Journal of Business Studies (JBS), Ilma University, Faculty of Management Science, vol. 15(1), pages 15-11.
    4. Masood Ahmed & Dr. Manzoor A. Khalidi, 2019. "Critical Discourse Analysis: A Critical Approach To Expose Hidden Realities In The Discourse Of Sustainable Development," IBT Journal of Business Studies (JBS), Ilma University, Faculty of Management Science, vol. 15(2), pages 15-11.
    5. Masood Ahmed & Dr.Manzoor A.Khalidi, 2019. "Critical Discourse Analysis: A Critical Approach To Expose Hidden Realities In The Discourse Of Sustainable Development," IBT Journal of Business Studies (JBS), Ilma University, Faculty of Management Science, vol. 15(2), pages 1-13.
    6. Reema Frooghi & Zaki Rashidi, 2019. "Does Value Co-Creation Impacts Customer Loyalty And Repurchase Intention," IBT Journal of Business Studies (JBS), Ilma University, Faculty of Management Science, vol. 15(1), pages 1-18.
    7. Yuanjie Bao & Chaoping Li, 2019. "From moral leadership to positive work behaviors: the mediating roles of value congruence and leader-member exchange," Frontiers of Business Research in China, Springer, vol. 13(1), pages 1-18, December.

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