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On the bright and dark side of public service motivation: the relationship between PSM and employee wellbeing

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  • Nina Mari van Loon
  • Wouter Vandenabeele
  • Peter Leisink

Abstract

This paper reveals that the relationship between public service motivation (PSM) and employee wellbeing depends on the societal impact potential (SIP) through the job and organizational type. In people-changing organizations, PSM relates to higher burnout and lower job satisfaction when SIP is high: employees sacrifice themselves too much for society. However, in people-processing organizations, low SIP relates to higher burnout and lower job satisfaction: employees experience frustration if they cannot contribute. This shows that whether PSM relates positively depends on institutional logics.

Suggested Citation

  • Nina Mari van Loon & Wouter Vandenabeele & Peter Leisink, 2015. "On the bright and dark side of public service motivation: the relationship between PSM and employee wellbeing," Public Money & Management, Taylor & Francis Journals, vol. 35(5), pages 349-356, September.
    • Handle: RePEc:taf:pubmmg:v:35:y:2015:i:5:p:349-356
    DOI: 10.1080/09540962.2015.1061171
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    Cited by:

    1. Husameddin Khalil Harb & Serife Zihni Eyupoglu & Laith Tashtoush, 2023. "The Relationship Between Administrative Empowerment and Organizational Commitment: The Mediating Role of Job Satisfaction Amongst Academic Staff in Higher Education," SAGE Open, , vol. 13(4), pages 21582440231, December.
    2. Asseburg, Julia, 2018. "Work-family conflict in the public sector: The impact of public service motivation and job crafting," EconStor Preprints 183185, ZBW - Leibniz Information Centre for Economics.
    3. Raffaela Palma & Enrica Sepe, 2017. "Structural equation modelling: a silver bullet for evaluating public service motivation," Quality & Quantity: International Journal of Methodology, Springer, vol. 51(2), pages 729-744, March.
    4. Boraggina-Ballard, Lena & Sobeck, J. & Honig, D., 2021. "What motivates highly trained child welfare professionals to stay or leave?," Children and Youth Services Review, Elsevier, vol. 124(C).
    5. Sahar Awan & Germà Bel & Marc Esteve, 2018. "“The benefits of PSM: an oasis or a mirage?”," IREA Working Papers 201825, University of Barcelona, Research Institute of Applied Economics, revised Oct 2018.

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