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'A distinguishing factor': Oral Communication Skills in New Accountancy Graduates

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  • F. Elizabeth Gray
  • Niki Murray

Abstract

This study into the perceived importance of oral communication skills in accountancy included the collection and analysis of quantitative and qualitative data from a national survey of New Zealand accountants, followed by a series of semi-structured interviews. Survey and interview data reveal agreement with existing literature: New Zealand accountancy employers find all oral communication skills somewhat important and a number of specific skills extremely important, but employers also report seldom finding the required level of oral communication proficiency in new university graduates. The study produced an inventory of 27 individual oral communication skills that will be useful to similar investigations in different national contexts. Additionally, the findings of this study may be useful to curricular development both in the New Zealand and international contexts.

Suggested Citation

  • F. Elizabeth Gray & Niki Murray, 2011. "'A distinguishing factor': Oral Communication Skills in New Accountancy Graduates," Accounting Education, Taylor & Francis Journals, vol. 20(3), pages 275-294.
    • Handle: RePEc:taf:accted:v:20:y:2011:i:3:p:275-294
    DOI: 10.1080/09639284.2011.560763
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    Cited by:

    1. Arquero, José Luis & Fernández-Polvillo, Carmen & Hassall, Trevor & Joyce, John, 2017. "Relationships between communication apprehension, ambiguity tolerance and learning styles in accounting students," Revista de Contabilidad - Spanish Accounting Review, Elsevier, vol. 20(1), pages 13-24.
    2. Abdelghani Remache & Mona Kamal Ibrahim, 2018. "Business English Syllabus Design: Putting Students Needs First," International Journal of English Language and Literature Studies, Asian Economic and Social Society, vol. 7(4), pages 81-93, December.
    3. Craig Cameron & Jennifer Dickfos, 2014. "'Lights, Camera, Action!' Video Technology and Students' Perceptions of Oral Communication in Accounting Education," Accounting Education, Taylor & Francis Journals, vol. 23(2), pages 135-154, April.
    4. Siriwardane, H.P. & Low, K.-Y. & Blietz, D., 2015. "Making entry-level accountants better communicators: A Singapore-based study of communication tasks, skills, and attributes," Journal of Accounting Education, Elsevier, vol. 33(4), pages 332-347.
    5. Rob Jones, 2017. "Enlightenment through engagement? The potential contribution of greater engagement between researchers and practitioners," Accounting Education, Taylor & Francis Journals, vol. 26(5-6), pages 414-430, November.
    6. Apostolou, Barbara & Dorminey, Jack W. & Hassell, John M. & Watson, Stephanie F., 2013. "Accounting education literature review (2010–2012)," Journal of Accounting Education, Elsevier, vol. 31(2), pages 107-161.
    7. Rajat Deb, 2019. "Accounting Theory Coherence Revisited," Management and Labour Studies, XLRI Jamshedpur, School of Business Management & Human Resources, vol. 44(1), pages 36-57, February.
    8. Suryani, Ani Wilujeng & Helliar, Christine & Carter, Amanda J. & Medlin, John, 2018. "Shunning careers in public accounting firms: The case of Indonesia," The British Accounting Review, Elsevier, vol. 50(5), pages 463-480.

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