IDEAS home Printed from https://ideas.repec.org/a/spr/gjofsm/v22y2021i1d10.1007_s40171-021-00271-z.html
   My bibliography  Save this article

Strategies for the Preservation of Service Levels in the Inventory Management During COVID-19: A Case Study in a Company of Biosafety Products

Author

Listed:
  • Ileana Gloria Pérez Vergara

    (Universidad de San Buenaventura)

  • María Camila López Gómez

    (Universidad de San Buenaventura)

  • Igor Lopes Martínez

    (Universidad Tecnologica de la Habana)

  • Jesús Vargas Hernández

    (Universidad Autónoma del Estado de México)

Abstract

The current global situation due to the COVID-19 pandemic has seriously impacted the ability of supply chains to achieve the availability of essential biosafety products in a timely and reliable manner. The companies producing biosafety products have experienced an unforeseen change in the demand for products, due to the international protocols of health organizations on the use of these types of products to mitigate the spread of the virus. For companies involved in these supply chains, the priority is to maintain adequate service levels in the current scenario, guaranteeing high availability at each link in order to help preserve life. This requires maintaining the articulation and flexibility of the processes in the supply chain, reflected in decision making. Despite the relevance of the problem, studies on multi-product inventory business strategies and their impact on service level and volatile demand during a pandemic are limited. This article shows the experience of a Colombian biosafety products company, which, focused on fulfilling its mission, guaranteeing customer and user satisfaction, developed strategies that made its management model of inventories management more flexible. The contribution of this proposal leads to some important knowledge that may be of interest for the management of inventories in biosafety companies that manage multiple products of great demand, volatile behavior and of high importance, which impacts on the containment of the spread of the virus in a global disruption of supply chains. The proposed strategies can be generalized to other types of companies that present similar situations.

Suggested Citation

  • Ileana Gloria Pérez Vergara & María Camila López Gómez & Igor Lopes Martínez & Jesús Vargas Hernández, 2021. "Strategies for the Preservation of Service Levels in the Inventory Management During COVID-19: A Case Study in a Company of Biosafety Products," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 22(1), pages 65-80, June.
  • Handle: RePEc:spr:gjofsm:v:22:y:2021:i:1:d:10.1007_s40171-021-00271-z
    DOI: 10.1007/s40171-021-00271-z
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s40171-021-00271-z
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.

    File URL: https://libkey.io/10.1007/s40171-021-00271-z?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. V. Mani & Rajat Agrawal & Vinay Sharma, 2016. "Impediments to Social Sustainability Adoption in the Supply Chain: An ISM and MICMAC Analysis in Indian Manufacturing Industries," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 17(2), pages 135-156, June.
    2. Arun A. Elias, 2019. "Strategy Development Through Stakeholder Involvement: A New Zealand Study," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 20(4), pages 313-322, December.
    3. Verma, Surabhi & Gustafsson, Anders, 2020. "Investigating the emerging COVID-19 research trends in the field of business and management: A bibliometric analysis approach," Journal of Business Research, Elsevier, vol. 118(C), pages 253-261.
    4. Pritee Ray & Mamata Jenamani, 2016. "Sourcing decision under disruption risk with supply and demand uncertainty: A newsvendor approach," Annals of Operations Research, Springer, vol. 237(1), pages 237-262, February.
    5. Pastore, Erica & Alfieri, Arianna & Zotteri, Giulio & Boylan, John E., 2020. "The impact of demand parameter uncertainty on the bullwhip effect," European Journal of Operational Research, Elsevier, vol. 283(1), pages 94-107.
    6. Pekkanen, Petra & Niemi, Petri & Puolakka, Tiina & Pirttilä, Timo & Huiskonen, Janne, 2020. "Building integration skills in supply chain and operations management study programs," International Journal of Production Economics, Elsevier, vol. 225(C).
    7. Dawei Lu & Yi Ding & Sobhan Asian & Sanjoy Kumar Paul, 2018. "From Supply Chain Integration to Operational Performance: The Moderating Effect of Market Uncertainty," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 19(1), pages 3-20, March.
    8. Ileana Gloria Pérez Vergara & Julián Andrés Arias Sánchez & Rocío Poveda-Bautista & Jose-Antonio Diego-Mas, 2020. "Improving Distributed Decision Making in Inventory Management: A Combined ABC-AHP Approach Supported by Teamwork," Complexity, Hindawi, vol. 2020, pages 1-13, February.
    9. Stuart Evans & Homa Bahrami, 2020. "Super-Flexibility in Practice: Insights from a Crisis," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 21(3), pages 207-214, September.
    10. de Vries, Jan, 2020. "Identifying inventory project management conflicts: Results of an empirical study," International Journal of Production Economics, Elsevier, vol. 226(C).
    11. Rohit Kumar Singh & Sachin Modgil & Padmanav Acharya, 2019. "Assessment of Supply Chain Flexibility Using System Dynamics Modeling," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 20(1), pages 39-63, December.
    12. José Celso Contador & Walter Cardoso Satyro & Jose Luiz Contador & Mauro de Mesquita Spinola, 2020. "Flexibility in the Brazilian Industry 4.0: Challenges and Opportunities," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 21(1), pages 15-31, June.
    13. Ponte, Borja & Puche, Julio & Rosillo, Rafael & de la Fuente, David, 2020. "The effects of quantity discounts on supply chain performance: Looking through the Bullwhip lens," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 143(C).
    14. Sanjai Kumar Shukla & Sushil & Manoj Kumar Sharma, 2019. "Managerial Paradox Toward Flexibility: Emergent Views Using Thematic Analysis of Literature," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 20(4), pages 349-370, December.
    15. Jeanette Nyden & Kate Vitasek & David Frydlinger, 2013. "Getting to We," Palgrave Macmillan Books, Palgrave Macmillan, number 978-1-137-34415-1, December.
    16. Yugal Nauhria & Makarand S. Kulkarni & Sunil Pandey, 2018. "Development of Strategic Value Chain Framework for Indian Car Manufacturing Industry," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 19(1), pages 21-40, March.
    17. Sanjoy Kumar Paul & Priyabrata Chowdhury, 2020. "Strategies for Managing the Impacts of Disruptions During COVID-19: an Example of Toilet Paper," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 21(3), pages 283-293, September.
    18. Pritee Ray & Mamata Jenamani, 2016. "Sourcing decision under disruption risk with supply and demand uncertainty: A newsvendor approach," Annals of Operations Research, Springer, vol. 237(1), pages 237-262, February.
    19. Riccardo Aldrighetti & Ilenia Zennaro & Serena Finco & Daria Battini, 2019. "Healthcare Supply Chain Simulation with Disruption Considerations: A Case Study from Northern Italy," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 20(1), pages 81-102, December.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Ashish Dwivedi & Dindayal Agrawal & Ajay Jha & Massimo Gastaldi & Sanjoy Kumar Paul & Idiano D’Adamo, 2021. "Addressing the Challenges to Sustainable Initiatives in Value Chain Flexibility: Implications for Sustainable Development Goals," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 22(2), pages 179-197, December.
    2. André Marie Mbakop & Joseph Voufo & Florent Biyeme & Jean Raymond Lucien Meva’a, 2022. "Moving to a Flexible Shop Floor by Analyzing the Information Flow Coming from Levels of Decision on the Shop Floor of Developing Countries Using Artificial Neural Network: Cameroon, Case Study," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 23(2), pages 255-270, June.
    3. Gideon Niel D. Tan, 2021. "A Business-Model Approach on Strategic Flexibility of Firms in a Shifting Value Chain: The Case of Coffee Processors in Amadeo and Silang, Cavite, Philippines," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 22(1), pages 17-28, March.
    4. Le Thanh Tam & Huong Xuan Ho & Dong Phong Nguyen & Arun Elias & Angelina Nhat Hanh Le, 2021. "Receptivity of Governmental Communication and Its Effectiveness During COVID-19 Pandemic Emergency in Vietnam: A Qualitative Study," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 22(1), pages 45-64, June.
    5. André Marie Mbakop & Joseph Voufo & Florent Biyeme & Louise Angèle Ngozag & Lucien Meva’a, 2021. "Analysis of Information Flow Characteristics in Shop Floor: State-of-the-Art and Future Research Directions for Developing Countries," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 22(1), pages 43-53, March.
    6. Daniel E. Ufua & Evans Osabuohien & Mercy E. Ogbari & Hezekiah O. Falola & Emmanuel E. Okoh & Adnan Lakhani, 2021. "Re-Strategising Government Palliative Support Systems in Tackling the Challenges of COVID-19 Lockdown in Lagos State, Nigeria," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 22(1), pages 19-32, June.
    7. Widya Paramita & Rokhima Rostiani & Sari Winahjoe & Amin Wibowo & Risa Virgosita & Handini Audita, 2021. "Explaining the Voluntary Compliance to COVID-19 Measures: An Extrapolation on the Gender Perspective," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 22(1), pages 1-18, June.
    8. Sanjoy Kumar Paul & Priyabrata Chowdhury, 2020. "Strategies for Managing the Impacts of Disruptions During COVID-19: an Example of Toilet Paper," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 21(3), pages 283-293, September.
    9. Mohammad Asim & Saboohi Nasim, 2022. "Modeling Enterprise Flexibility and Competitiveness for Indian Pharmaceutical Firms: A Qualitative Study," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 23(4), pages 551-571, December.
    10. Miguel Afonso Sellitto & Domingos Rafael Ferla Valladares & Erica Pastore & Arianna Alfieri, 2022. "Comparing Competitive Priorities of Slow Fashion and Fast Fashion Operations of Large Retailers in an Emerging Economy," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 23(1), pages 1-19, March.
    11. Sayem Ahmed & Hasin Md. Muhtasim Taqi & Yeasir Iqbal Farabi & Mohiuddin Sarker & Syed Mithun Ali & Bathrinath Sankaranarayanan, 2021. "Evaluation of Flexible Strategies to Manage the COVID-19 Pandemic in the Education Sector," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 22(2), pages 81-105, December.
    12. José Celso Contador & Walter Cardoso Satyro & Jose Luiz Contador & Mauro de Mesquita Spinola, 2020. "Flexibility in the Brazilian Industry 4.0: Challenges and Opportunities," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 21(1), pages 15-31, June.
    13. Shiwangi Singh & Sanjay Dhir & Stuart Evans & Sushil, 2021. "The Trajectory of Two Decades of Global Journal of Flexible Systems Management and Flexibility Research: A Bibliometric Analysis," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 22(4), pages 377-401, December.
    14. Mikhail Yurievich Ryabchikov & Elena Sergeevna Ryabchikova, 2022. "Big Data-Driven Assessment of Proposals to Improve Enterprise Flexibility Through Control Options Untested in Practice," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 23(1), pages 43-74, March.
    15. Ghaith M. Al-Abdallah & Kym E. Fraser & Abbas N. Albarq, 2021. "Internet-Based Entrepreneurial Ventures: An Empirical Investigation of Startup Business Strategies on Firm Performance from the MENA region," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 22(1), pages 29-41, March.
    16. Niraj Kumar Vishvakarma & R. R. K. Sharma & Anup Kumar, 2021. "An Empirical Analysis of Impact of Organizational Strategies on Critical Success Factors of Business Process Reengineering," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 22(1), pages 55-73, March.
    17. Jie Wu & Zhixin Chen & Xiang Ji, 2020. "Sustainable trade promotion decisions under demand disruption in manufacturer-retailer supply chains," Annals of Operations Research, Springer, vol. 290(1), pages 115-143, July.
    18. Dayashankar Maurya & Amit Srivastava, 2022. "Controlling Partner Opportunism in Cross-Sectoral Alliance: Dynamics of Governance Flexibility," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 23(1), pages 15-28, December.
    19. Rodolfo Leandro Faria Olivo & Paulo Tromboni Souza Nascimento & George André Willrich Sales & Fabiana Lopes Silva, 2020. "The Brazilian Franchising Puzzle: What Explains Network Quality, Growth and Franchisees’ Satisfaction," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 21(1), pages 79-93, June.
    20. Svoboda, Josef & Minner, Stefan & Yao, Man, 2021. "Typology and literature review on multiple supplier inventory control models," European Journal of Operational Research, Elsevier, vol. 293(1), pages 1-23.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:gjofsm:v:22:y:2021:i:1:d:10.1007_s40171-021-00271-z. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.