Hybrid intelligence in business networks
Author
Abstract
Suggested Citation
DOI: 10.1007/s12525-021-00481-4
Download full text from publisher
As the access to this document is restricted, you may want to search for a different version of it.
References listed on IDEAS
- Roland Graef & Mathias Klier & Kilian Kluge & Jan Felix Zolitschka, 2021. "Human-machine collaboration in online customer service – a long-term feedback-based approach," Electronic Markets, Springer;IIM University of St. Gallen, vol. 31(2), pages 319-341, June.
- Niklas Kühl & Marius Mühlthaler & Marc Goutier, 2020. "Supporting customer-oriented marketing with artificial intelligence: automatically quantifying customer needs from social media," Electronic Markets, Springer;IIM University of St. Gallen, vol. 30(2), pages 351-367, June.
- Milad Mirbabaie & Stefan Stieglitz & Nicholas R. J. Frick, 2021. "Hybrid intelligence in hospitals: towards a research agenda for collaboration," Electronic Markets, Springer;IIM University of St. Gallen, vol. 31(2), pages 365-387, June.
- Dominik Dellermann & Nikolaus Lipusch & Philipp Ebel & Jan Marco Leimeister, 2019. "Design principles for a hybrid intelligence decision support system for business model validation," Electronic Markets, Springer;IIM University of St. Gallen, vol. 29(3), pages 423-441, September.
- Alexander Maedche & Christine Legner & Alexander Benlian & Benedikt Berger & Henner Gimpel & Thomas Hess & Oliver Hinz & Stefan Morana & Matthias Söllner, 2019.
"AI-Based Digital Assistants,"
Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 61(4), pages 535-544, August.
- Maedche, Alexander & Legner, Christine & Benlian, Alexander & Berger, Benedikt & Gimpel, Henner & Hess, Thomas & Hinz, Oliver & Morana, Stefan & Söllner, Matthias, 2019. "AI-Based Digital Assistants," Publications of Darmstadt Technical University, Institute for Business Studies (BWL) 115530, Darmstadt Technical University, Department of Business Administration, Economics and Law, Institute for Business Studies (BWL).
- Sara Moussawi & Marios Koufaris & Raquel Benbunan-Fich, 2021. "How perceptions of intelligence and anthropomorphism affect adoption of personal intelligent agents," Electronic Markets, Springer;IIM University of St. Gallen, vol. 31(2), pages 343-364, June.
Citations
Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
Cited by:
- Rainer Alt, 2021. "Electronic Markets on digital platforms and AI," Electronic Markets, Springer;IIM University of St. Gallen, vol. 31(2), pages 233-241, June.
- Lennart Hofeditz & Sünje Clausen & Alexander Rieß & Milad Mirbabaie & Stefan Stieglitz, 2022. "Applying XAI to an AI-based system for candidate management to mitigate bias and discrimination in hiring," Electronic Markets, Springer;IIM University of St. Gallen, vol. 32(4), pages 2207-2233, December.
Most related items
These are the items that most often cite the same works as this one and are cited by the same works as this one.- Milad Mirbabaie & Felix Brünker & Nicholas R. J. Möllmann Frick & Stefan Stieglitz, 2022. "The rise of artificial intelligence – understanding the AI identity threat at the workplace," Electronic Markets, Springer;IIM University of St. Gallen, vol. 32(1), pages 73-99, March.
- Stefan Stieglitz & Milad Mirbabaie & Nicholas R. J. Möllmann & Jannik Rzyski, 2022. "Collaborating with Virtual Assistants in Organizations: Analyzing Social Loafing Tendencies and Responsibility Attribution," Information Systems Frontiers, Springer, vol. 24(3), pages 745-770, June.
- Niklas Kühl & Max Schemmer & Marc Goutier & Gerhard Satzger, 2022. "Artificial intelligence and machine learning," Electronic Markets, Springer;IIM University of St. Gallen, vol. 32(4), pages 2235-2244, December.
- David Kilroy & Graham Healy & Simon Caton, 2024. "Prediction of future customer needs using machine learning across multiple product categories," PLOS ONE, Public Library of Science, vol. 19(8), pages 1-49, August.
- Shrutika Mishra & A. R. Tripathi, 2021. "AI business model: an integrative business approach," Journal of Innovation and Entrepreneurship, Springer, vol. 10(1), pages 1-21, December.
- Sara Moussawi & Marios Koufaris & Raquel Benbunan-Fich, 2021. "How perceptions of intelligence and anthropomorphism affect adoption of personal intelligent agents," Electronic Markets, Springer;IIM University of St. Gallen, vol. 31(2), pages 343-364, June.
- Yao, Xintong & Xi, Yipeng, 2024. "Pathways linking expectations for AI chatbots to loyalty: A moderated mediation analysis," Technology in Society, Elsevier, vol. 78(C).
- Olivia Hornung & Stefan Smolnik, 2022. "AI invading the workplace: negative emotions towards the organizational use of personal virtual assistants," Electronic Markets, Springer;IIM University of St. Gallen, vol. 32(1), pages 123-138, March.
- Florian Brachten & Felix Brünker & Nicholas R. J. Frick & Björn Ross & Stefan Stieglitz, 0. "On the ability of virtual agents to decrease cognitive load: an experimental study," Information Systems and e-Business Management, Springer, vol. 0, pages 1-21.
- Frank Ebbers & Jan Zibuschka & Christian Zimmermann & Oliver Hinz, 2021. "User preferences for privacy features in digital assistants," Electronic Markets, Springer;IIM University of St. Gallen, vol. 31(2), pages 411-426, June.
- Mustak, Mekhail & Hallikainen, Heli & Laukkanen, Tommi & Plé, Loïc & Hollebeek, Linda D. & Aleem, Majid, 2024. "Using machine learning to develop customer insights from user-generated content," Journal of Retailing and Consumer Services, Elsevier, vol. 81(C).
- Mahdi Mokhtarzadeh & Jorge Rodríguez-Echeverría & Ivana Semanjski & Sidharta Gautama, 2025. "Hybrid intelligence failure analysis for industry 4.0: a literature review and future prospective," Journal of Intelligent Manufacturing, Springer, vol. 36(4), pages 2309-2334, April.
- Mengjun Li & Ayoung Suh, 2022. "Anthropomorphism in AI-enabled technology: A literature review," Electronic Markets, Springer;IIM University of St. Gallen, vol. 32(4), pages 2245-2275, December.
- Yang Li & Zhenghua Gan & Bowen Zheng, 2025. "How do Artificial Intelligence Chatbots Affect Customer Purchase? Uncovering the Dual Pathways of Anthropomorphism on Service Evaluation," Information Systems Frontiers, Springer, vol. 27(1), pages 283-300, February.
- Zhou, Tao & Zhang, Chunlei, 2024. "Examining generative AI user addiction from a C-A-C perspective," Technology in Society, Elsevier, vol. 78(C).
- Milad Mirbabaie & Stefan Stieglitz & Nicholas R. J. Frick, 2021. "Hybrid intelligence in hospitals: towards a research agenda for collaboration," Electronic Markets, Springer;IIM University of St. Gallen, vol. 31(2), pages 365-387, June.
- Maroufkhani, Parisa & Asadi, Shahla & Ghobakhloo, Morteza & Jannesari, Milad T. & Ismail, Wan Khairuzaman Wan, 2022. "How do interactive voice assistants build brands' loyalty?," Technological Forecasting and Social Change, Elsevier, vol. 183(C).
- Li, Yisheng & Zadehnoori, Iman & Jowhar, Ahmad & Wise, Sean & Laplume, Andre & Zihayat, Morteza, 2024. "Learning from Yesterday: Predicting early-stage startup success for accelerators through content and cohort dynamics," Journal of Business Venturing Insights, Elsevier, vol. 22(C).
- Jan Brocke & Alexander Maedche, 2019. "The DSR grid: six core dimensions for effectively planning and communicating design science research projects," Electronic Markets, Springer;IIM University of St. Gallen, vol. 29(3), pages 379-385, September.
- repec:dar:wpaper:135656 is not listed on IDEAS
- Söderlund, Magnus, 2022. "Service robots with (perceived) theory of mind: An examination of humans’ reactions," Journal of Retailing and Consumer Services, Elsevier, vol. 67(C).
Corrections
All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:elmark:v:31:y:2021:i:2:d:10.1007_s12525-021-00481-4. See general information about how to correct material in RePEc.
If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.
If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .
If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .
Please note that corrections may take a couple of weeks to filter through the various RePEc services.