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Challenges of the modern retail trade

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  • PURCAREA, Theodor

Abstract

The retail space, as a crucial factor influencing the customer’s feelings, continues to be under great pressure of adopting and embedding digital processes, while supporting the food education, the fight against waste, and the respect for the environment. Today’s shoppers are turning to their mobile devices throughout the shopping experience, their smartphones becoming more integral in their daily lives, while businesses are choosing among many different ways to make the instore experience mobile-friendly, taking advantage of this significant touch point. The evolution of the modern retail trade in Romania continues to be spectacular in what concerns competing in offering customers consistent experiences whether they interact with a brand in-store, online or via mobile. by delivering them content fast and seamlessly across all these channels, while also not forgetting that the foundation of retailing is understanding what customers want and need, and consequently developing a deep understanding of the decision journey that the new shoppers undertake. The evolution of the mobile phones in Romania is also spectacular, consumers becoming step by step more preoccupied with the features and technological qualities of their smartphones, and this is offering opportunities for stores to experiment and innovate.

Suggested Citation

  • PURCAREA, Theodor, 2015. "Challenges of the modern retail trade," Romanian Distribution Committee Magazine, Romanian Distribution Committee, vol. 6(4), pages 30-37, December.
  • Handle: RePEc:rdc:journl:v:6:y:2015:i:4:p:30-37
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    File URL: http://crd-aida.ro/RePEc/rdc/v6i4/5.pdf
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    More about this item

    Keywords

    Future Food District; Food Education; ERA Hall of Fame; In-Store Mobile Marketing; Modern Retail Trade;

    JEL classification:

    • L81 - Industrial Organization - - Industry Studies: Services - - - Retail and Wholesale Trade; e-Commerce
    • M31 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Marketing and Advertising - - - Marketing
    • M37 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Marketing and Advertising - - - Advertising
    • O14 - Economic Development, Innovation, Technological Change, and Growth - - Economic Development - - - Industrialization; Manufacturing and Service Industries; Choice of Technology
    • Q55 - Agricultural and Natural Resource Economics; Environmental and Ecological Economics - - Environmental Economics - - - Environmental Economics: Technological Innovation

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