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Customer Accounting Information and Omani Service Companies’ Performance

Author

Listed:
  • Alzhara Humaid Alsulmani
  • Sheikha Saif Alkindi
  • Essia Ries Ahmed

Abstract

The main objective of this paper is to investigate the link between customer accounting information and companies' performance in Sultanate of Oman. This is a cross-sectional study with quantitative method where the quantitative data was accumulated through questionnaire. The sample size of 160 usable questionnaires were received from employees work in the banks that are considered as a sample of the current study. The findings show that there is a positive link between the customers' accounting information and the companies’ performance. The findings pointed out that companies' extent of customer accounting information usage have significantly impact the institutional performance. This research is a new in its type to be applied in Sultanate of Oman context via testing the relation between its predictors of customer accounting information features towards their impact on company performance.

Suggested Citation

  • Alzhara Humaid Alsulmani & Sheikha Saif Alkindi & Essia Ries Ahmed, 2021. "Customer Accounting Information and Omani Service Companies’ Performance," International Journal of Finance & Banking Studies, Center for the Strategic Studies in Business and Finance, vol. 10(2), pages 79-88, March.
    • Handle: RePEc:rbs:ijfbss:v:10:y:2021:i:2:id:1245
    DOI: 10.20525/ijfbs.v10i2.1245
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    References listed on IDEAS

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