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Assessing results-based personnel performance system in the Ministry of Home and Child Care, Zimbabwe

Author

Listed:
  • Mervis Chiware

    (Postgraduate Student, School of Public Management, Governance and Public Policy, College of Business and Economics, University of Johannesburg, South Africa)

  • Shikha Vyas-Doorgapersad

    (Professor, School of Public Management, Governance and Public Policy, College of Business and Economics, University of Johannesburg, South Africa)

Abstract

A formal performance management (PM) system was adopted and put into place in Zimbabwe in 1995 because of many suggestions made by the Public Service Review Commission (PSRC). However, the human resource management (HRM) period since the 1980s has had flaws that led to the implementation of the Results-Based Personnel Performance System (RBPPS) in 2005, particularly in terms of the Africanisation drive following Zimbabwe's independence and the PM system that followed in 1995. The study's objective is to examine the effectiveness of RBPPS in improving the Ministry of Health and Child Care (MOHCC) performance in Zimbabwe. Information was gathered and compiled using a qualitative research methodology. The research identified elements that contributed to PM's failure in the MOHCC, including management's lack of commitment, a lack of ongoing training, and flaws in the planning and execution of PM. As a result, the government eventually implemented the RBPPS to improve the PM process. The study considers empirical and scholarly findings that may lead to more significant outcomes for Zimbabwe's public sector. Key Words:Human resource management, performance management, Results-Based Personnel Performance System, Ministry of Home and Child Care, Zimbabwe

Suggested Citation

  • Mervis Chiware & Shikha Vyas-Doorgapersad, 2022. "Assessing results-based personnel performance system in the Ministry of Home and Child Care, Zimbabwe," International Journal of Research in Business and Social Science (2147-4478), Center for the Strategic Studies in Business and Finance, vol. 11(7), pages 322-330, October.
    • Handle: RePEc:rbs:ijbrss:v:11:y:2022:i:7:p:322-330
    DOI: 10.20525/ijrbs.v11i7.1999
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    References listed on IDEAS

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    1. Jody Zall Kusek & Ray C. Rist, 2004. "Ten Steps to a Results-Based Monitoring and Evaluation System : A Handbook for Development Practitioners," World Bank Publications - Books, The World Bank Group, number 14926, December.
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