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Arbeitsbeziehungen und Personalpolitik im Dienstleistungsbereich (Industrial Relations and Personnel Policy in the Service Sector)

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  • Ellguth, Peter
  • Kohaut, Susanne

Abstract

Der Beitrag geht zum einen der Frage nach, ob es Unterschiede in der personalpolitischen Ausrichtung der marktbestimmten Dienstleistungen im Vergleich zum verarbeitenden Gewerbe gibt, die nicht durch strukturelle Faktoren wie die Zusammensetzung der Betriebe und die Struktur der Belegschaft zu erklaeren sind. Wir betrachten betriebliche Personalpolitiken auf Basis des IAB-Betriebspanels anhand von vier Themenfeldern: der Personalfluktuation, der Nutzung atypischer Beschaeftigungsformen, der Massnahmen zur internen Flexibilisierung und der Entlohnung. Tatsaechlich finden sich – auch bei einem durch die Nutzung von Matching-Methoden geschaerften Blick - ueber alle ausgewaehlten Regelungsbereiche hinweg mehr oder weniger deutliche Unterschiede zwischen den (vergleichbaren) Betrieben der beiden Sektoren. Unser Interesse gilt zum anderen dem Einfluss, den Branchentarifvertraege und Betriebsraete auf die Arbeitsbedingungen in der jeweiligen Branche haben. Auch hier werden wiederum nur Betriebe gegenueber gestellt, die sich bis auf diese institutionelle Ausstattung in ihren Betriebsmerkmalen weitgehend gleichen, jetzt allerdings innerhalb der beiden Branchen. Wie sich zeigt, unterscheiden sich die Sektoren auch in der Bedeutung, die die Arbeitsbeziehungen fuer die personalpolitische Ausrichtung haben. (First of all we analyze differences between personnel policy of the service sector compared and the manufacturing trade taking into account structural factors such as the composition of the establishments and the workforce by matching establishments. Using the IAB Establishment Panel we compare four different aspects of personnel policy: labour turnover, non-regular employment, internal flexibility and wages. Across all areas we find more or less pronounced differences between comparable units of both sectors. Moreover we investigate the influence of collective agreements and works councils on working conditions in the two sectors. Our results show that these institutions have indeed different effects on personnel policy in the two sectors.)

Suggested Citation

  • Ellguth, Peter & Kohaut, Susanne, 2012. "Arbeitsbeziehungen und Personalpolitik im Dienstleistungsbereich (Industrial Relations and Personnel Policy in the Service Sector)," Industrielle Beziehungen - Zeitschrift fuer Arbeit, Organisation und Management - The German Journal of Industrial Relations, Rainer Hampp Verlag, vol. 19(3), pages 257-289.
  • Handle: RePEc:rai:indbez:doi_10.1688/1862-0035_indb_2012_03_ellguth
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    More about this item

    Keywords

    service sector; personnel policy; collective agreements; works councils; matching;

    JEL classification:

    • D22 - Microeconomics - - Production and Organizations - - - Firm Behavior: Empirical Analysis
    • J50 - Labor and Demographic Economics - - Labor-Management Relations, Trade Unions, and Collective Bargaining - - - General
    • J81 - Labor and Demographic Economics - - Labor Standards - - - Working Conditions
    • L80 - Industrial Organization - - Industry Studies: Services - - - General

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