Transparency and accountability in the justice system building public trust and justice

This study critically examines the intricate relationship between transparency, accountability, and public trust in the justice system within a changing socio-political landscape. Grounded in legal theory and employing a qualitative methodology integrating phenomenology, ethnology, and virtual ethnography, the research explores how societal values, cultural perceptions, and institutional practices shape trust in judicial institutions. Data were collected through in-depth interviews and digital ethnographic observations involving members of the public and judicial officials. Findings reveal that transparency in court decisions, budget management, judicial appointments, and public access to information enhances accountability and institutional legitimacy. Perceptions of fairness, openness, and ethical conduct of law enforcement directly impact public confidence, strengthen social integration, and improve law enforcement effectiveness. Policy recommendations include institutionalizing performance evaluations, transparent financial reporting, and digital platforms for public engagement to create a more responsive and trustworthy judicial system. The study contributes to the discourse on legal reform by offering actionable strategies to enhance judicial integrity and democratic governance.