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Advancing e-commerce user purchase prediction: Integration of time-series attention with event-based timestamp encoding and Graph Neural Network-Enhanced user profiling

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  • Shuang Zhou
  • Norlaile Salleh Hudin

Abstract

In recent years, the global e-commerce landscape has witnessed rapid growth, with sales reaching a new peak in the past year and expected to rise further in the coming years. Amid this e-commerce boom, accurately predicting user purchase behavior has become crucial for commercial success. We introduce a novel framework integrating three innovative approaches to enhance the prediction model’s effectiveness. First, we integrate an event-based timestamp encoding within a time-series attention model, effectively capturing the dynamic and temporal aspects of user behavior. This aspect is often neglected in traditional user purchase prediction methods, leading to suboptimal accuracy. Second, we incorporate Graph Neural Networks (GNNs) to analyze user behavior. By modeling users and their actions as nodes and edges within a graph structure, we capture complex relationships and patterns in user behavior more effectively than current models, offering a nuanced and comprehensive analysis. Lastly, our framework transcends traditional learning strategies by implementing advanced meta-learning techniques. This enables the model to autonomously adjust learning parameters, including the learning rate, in response to new and evolving data environments, thereby significantly enhancing its adaptability and learning efficiency. Through extensive experiments on diverse real-world e-commerce datasets, our model demonstrates superior performance, particularly in accuracy and adaptability in large-scale data scenarios. This study not only overcomes the existing challenges in analyzing e-commerce user behavior but also sets a foundation for future exploration in this dynamic field. We believe our contributions provide significant insights and tools for e-commerce platforms to better understand and cater to their users, ultimately driving sales and improving user experiences.

Suggested Citation

  • Shuang Zhou & Norlaile Salleh Hudin, 2024. "Advancing e-commerce user purchase prediction: Integration of time-series attention with event-based timestamp encoding and Graph Neural Network-Enhanced user profiling," PLOS ONE, Public Library of Science, vol. 19(4), pages 1-26, April.
  • Handle: RePEc:plo:pone00:0299087
    DOI: 10.1371/journal.pone.0299087
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    References listed on IDEAS

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    1. Hong Pan & Hanxun Zhou, 2020. "Study on convolutional neural network and its application in data mining and sales forecasting for E-commerce," Electronic Commerce Research, Springer, vol. 20(2), pages 297-320, June.
    2. Karamoko N’da & Jiaoju Ge & Steven Ji-Fan Ren & Jia Wang, 2023. "Perception of the purchase budget (BGT) and purchase intention in smartphone selling industry: A cross-country analysis," PLOS ONE, Public Library of Science, vol. 18(7), pages 1-27, July.
    3. Egrioglu, Erol, 2014. "PSO-based high order time invariant fuzzy time series method: Application to stock exchange data," Economic Modelling, Elsevier, vol. 38(C), pages 633-639.
    4. Lichun Zhou, 2020. "Product advertising recommendation in e-commerce based on deep learning and distributed expression," Electronic Commerce Research, Springer, vol. 20(2), pages 321-342, June.
    5. Georgeta Soava & Anca Mehedintu & Mihaela Sterpu, 2022. "Analysis and Forecast of the Use of E-Commerce in Enterprises of the European Union States," Sustainability, MDPI, vol. 14(14), pages 1-29, July.
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