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The Causes of Conflict in Public and Private Sector Organizations in South Africa

Author

Listed:
  • Chris van Tonder

    (University of Johannesburg, South Africa)

  • Werner Havenga

    (University of Johannesburg, South Africa)

  • Jan Visagie

    (North-West University, South Africa)

Abstract

The uncertainty that accompanies organizational change heightens prospects for intra organizational conflict. Notwithstanding this, the knowledge base on the sources (or causes) of organizational conflict is underdeveloped – largely as a result of a low incidence of empirical research, and in particular in South Africa. The current study explored the perceived sources of conflict in two South African organizations operating in different economic sectors. An experimental survey focusing on both the causes and the impact of conflict was administered to a sample of 203 employees, representing both companies. Comparative analysis revealed significant differences between the two organizations’ views with regard to the causes and consequences of conflict. The implications of these findings for future research and conflict management are discussed.

Suggested Citation

  • Chris van Tonder & Werner Havenga & Jan Visagie, 2008. "The Causes of Conflict in Public and Private Sector Organizations in South Africa," Managing Global Transitions, University of Primorska, Faculty of Management Koper, vol. 6(4), pages 373-401.
  • Handle: RePEc:mgt:youmgt:v:6:y:2008:i:4:p:373-401
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    More about this item

    Keywords

    organizational conflict; conflict management; human resource management; management;

    JEL classification:

    • D74 - Microeconomics - - Analysis of Collective Decision-Making - - - Conflict; Conflict Resolution; Alliances; Revolutions
    • L29 - Industrial Organization - - Firm Objectives, Organization, and Behavior - - - Other
    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation

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