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Managing a Dental Practice and How to Deal with the Patient’s Emotions

Author

Listed:
  • Oprea Valentin BUSU

    (Assistant, PhD, University of Craiova, Romania.)

  • Elena Cristina ANDREI

    (Student, University of Medicine and Pharmacy of Craiova, Romania.)

Abstract

Managing a dental practice is not strictly limited to good administration, but also the efficient management of patient emotions. Therefore, in a contemporary society, a successful dental practice is one that manages to harmoniously combine the standard work of the medical staff with the help of a psychotherapist. Signing a cooperation agreement between the dentist and the psychotherapist does not only represent a managerial strategy but also a necessity. There are frequent situations when the dentist is faced with complex psychological pathologies that prevent performing the dental act correctly. In this case, the aid of a psychotherapist is mandatory. It is assumed that most individuals present anxiety over certain dental procedures. The psychotherapist is an authorized person that knows and is able to apply various methods which help in combating the fear of dentist. The dentist will use the art of communication and the development of a doctor-patient relationship, based on the affective component. In the case of the doctor-patient relationship, the patient’s ability to tolerate pain will increase if their connection is a compatible one, based on empathy, respect and sincerity and affection. The psychotherapist plays a major role in the case of the patients dealing with anxieties caused by the dentist due to traumatic experiences. The psychotherapist is not only responsible of finding out the cause that led to the outbreak of this state but also of using an adequate approach in order to prevent the patient from ending up in a situation to deteriorate his/her health.

Suggested Citation

  • Oprea Valentin BUSU & Elena Cristina ANDREI, 2017. "Managing a Dental Practice and How to Deal with the Patient’s Emotions," Logos Universalitate Mentalitate Educatie Noutate - Sectiunea Stiinte Sociale/ Logos Universality Mentality Education Novelty - Section: Social Sciences, Editura Lumen, Department of Economics, vol. 6(1), pages 109-116, June.
  • Handle: RePEc:lum:rev17s:v:6:y:2017:i:1:p:109-116
    DOI: http://dx.doi.org/10.18662/lumenss.2017.0601.10
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    Citations

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    Cited by:

    1. Oprea Valentin BUȘU & Mihaela Cristina STAN & Elena Cristina ANDREI, 2018. "Clinical Psychological Aspects within The Concept of Pediatric Dentistry," Social Sciences and Education Research Review, Department of Communication, Journalism and Education Sciences, University of Craiova, vol. 5(1), pages 187-202, August.
    2. Oprea Valentin BUSU & Elena Cristina ANDREI, 2018. "The Divine Proportion’s Incidence in Facial and Dental Aesthetics," Revista romaneasca pentru educatie multidimensionala - Journal for Multidimensional Education, Editura Lumen, Department of Economics, vol. 10(1), pages 155-170, March.
    3. Oprea Valentin BUȘU & Elena Cristina ANDREI, 2018. "The Importance of Knowing The Emotions and Personality of The Patient In Completing The Odontal Therapeutic Act," Social Sciences and Education Research Review, Department of Communication, Journalism and Education Sciences, University of Craiova, vol. 5(1), pages 148-161, August.
    4. Oprea Valentin BUSU & Elena Cristina ANDREI, 2018. "The Divine Proportion’s Incidence in Facial and Dental Aesthetics," Revista romaneasca pentru educatie multidimensionala - Journal for Multidimensional Education, Editura Lumen, Department of Economics, vol. 10(1), pages 155-170, March.

    More about this item

    Keywords

    dental practice; traumatic experiences; managing; psychotherapy; cooperation agreement.;
    All these keywords.

    JEL classification:

    • A23 - General Economics and Teaching - - Economic Education and Teaching of Economics - - - Graduate

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