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Global Class Actions: Towards a Blockchain-Based Dispute Resolution System

Author

Listed:
  • S. Kaya

    (Boğaziçi University)

  • E. Şahin-Şengül

    (Boğaziçi University)

Abstract

Mass injuries caused by the violations of multinational firms are becoming more and more common in today’s globalised economy as goods and services are sold worldwide, and the harm these goods and services cause affects many widely scattered victims in different countries. Even if the same or almost identical factual situations injure consumers worldwide, whether they obtain any remedies varies from jurisdiction to jurisdiction as each country designs its class action procedure differently. In order to overcome jurisdictional variations and compensate consumers with small claims in a more effective and efficient manner, this article deliberates on the idea of incorporating blockchain-based dispute resolution methods into class action proceedings. In this light, the article discusses to what extent blockchain-based dispute resolution systems can be used in class actions to provide better access to justice to consumers at the global level.

Suggested Citation

  • S. Kaya & E. Şahin-Şengül, 2024. "Global Class Actions: Towards a Blockchain-Based Dispute Resolution System," Journal of Consumer Policy, Springer, vol. 47(1), pages 21-49, March.
    • Handle: RePEc:kap:jcopol:v:47:y:2024:i:1:d:10.1007_s10603-023-09553-8
    DOI: 10.1007/s10603-023-09553-8
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    References listed on IDEAS

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    1. John Zeleznikow, 2021. "Using Artificial Intelligence to provide Intelligent Dispute Resolution Support," Group Decision and Negotiation, Springer, vol. 30(4), pages 789-812, August.
    2. Howell, Bronwyn E. & Potgieter, Petrus H., 2021. "Uncertainty and dispute resolution for blockchain and smart contract institutions," Journal of Institutional Economics, Cambridge University Press, vol. 17(4), pages 545-559, August.
    3. Deborah R. Hensler, 2009. "The Globalization of Class Actions: An Overview," The ANNALS of the American Academy of Political and Social Science, , vol. 622(1), pages 7-29, March.
    4. M. J. Schmidt-Kessen & R. Nogueira & M. Cantero Gamito, 2020. "Success or Failure?—Effectiveness of Consumer ODR Platforms in Brazil and in the EU," Journal of Consumer Policy, Springer, vol. 43(3), pages 659-686, September.
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