IDEAS home Printed from https://ideas.repec.org/a/jfr/jms111/v16y2025i1p36-50.html

The Impact of Emotional Intelligence on Job Satisfaction: An Empirical Study on University Administrative Staff Members

Author

Listed:
  • Mariam Kamal
  • Darby Roland
  • Eahab Elsaid

Abstract

The main purpose of the study is to empirically assess the impact of Emotional Intelligence (EI) dimensions (self-awareness, social awareness, self-management, and relationship management) on each individual Job Satisfaction (JS) dimension (working conditions, supervision, co-workers, job security and pay and promotion) of administrative staff members at a public Egyptian university. The study considers EI as a multidimensional variable and investigates the impact of these dimensions on the JS dimensions. The study was conducted in a public university in Cairo, Egypt. The data was collected using questionnaires distributed to administrative staff members. The sample includes 361 responses. The results showed that there is a partial influence of the independent variable (EI dimensions) on the dependent variable (JS dimensions). The theoretical and practical implications of the study, the limitations and future research opportunities are also listed.

Suggested Citation

  • Mariam Kamal & Darby Roland & Eahab Elsaid, 2025. "The Impact of Emotional Intelligence on Job Satisfaction: An Empirical Study on University Administrative Staff Members," Journal of Management and Strategy, Journal of Management and Strategy, Sciedu Press, vol. 16(1), pages 36-50, May.
    • Handle: RePEc:jfr:jms111:v:16:y:2025:i:1:p:36-50
    DOI: 10.5430/jms.v16n1p36
    as

    Download full text from publisher

    File URL: https://www.sciedu.ca/journal/index.php/jms/article/view/27894/17054
    Download Restriction: no
    File URL: https://www.sciedu.ca/journal/index.php/jms/article/view/27894
    Download Restriction: no
    File URL: https://libkey.io/10.5430/jms.v16n1p36?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Azman ISMAIL & Mohd Ridwan ABD RAZAK, 2016. "Effect Of Job Satisfaction On Organizational Commitment," Management and Marketing Journal, University of Craiova, Faculty of Economics and Business Administration, vol. 0(1), pages 25-40, May.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Carlos Suárez‐Gargallo & Patrocinio Zaragoza‐Sáez, 2023. "Port Authority of Cartagena: Evidence of a Sustainability Balanced Scorecard," Sustainable Development, John Wiley & Sons, Ltd., vol. 31(5), pages 3761-3785, October.
    2. Kh. Devananda Singh & B. D. Onahring, 2019. "Entrepreneurial intention, job satisfaction and organisation commitment - construct of a research model through literature review," Journal of Global Entrepreneurship Research, Springer;UNESCO Chair in Entrepreneurship, vol. 9(1), pages 1-18, December.
    3. Carlos Suárez-Gargallo & Patrocinio Zaragoza-Sáez, 2021. "How the Balanced Scorecard Is Implemented in the Spanish Footwear Industry," Sustainability, MDPI, vol. 13(10), pages 1-20, May.
    4. Ruzita Manshor & Nor Lela Ahmad & Nurazlina Samsudin & Khairul Nazlin Kamaruzaman & Suheil Che Sobry, 2024. "The Impact of Transformational and Transactional Leadership on Organisational Commitment in Small and Medium Enterprises (SMEs)," Information Management and Business Review, AMH International, vol. 16(3), pages 740-752.
    5. Jiling Li & Zekai Lin & Xiaheng Zhang, 2023. "The Study on the Effectiveness of Sustainable Customer Relationship Management: Evidence from the Online Shopping Industry," Sustainability, MDPI, vol. 15(7), pages 1-21, March.

    More about this item

    Keywords

    ;
    ;
    ;
    ;

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:jfr:jms111:v:16:y:2025:i:1:p:36-50. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Jenny Zhang (email available below). General contact details of provider: http://jms.sciedupress.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.