IDEAS home Printed from https://ideas.repec.org/a/inm/orserv/v14y2022i1p1-12.html
   My bibliography  Save this article

Frontiers in Service Science: Integrating ESG Measures and Supply Chain Management: Research Opportunities in the Postpandemic Era

Author

Listed:
  • Tinglong Dai

    (Carey Business School, Johns Hopkins University, Baltimore, Maryland 21218)

  • Christopher Tang

    (Anderson School of Management, University of California, Los Angeles, Los Angeles, California 90095)

Abstract

The COVID-19 pandemic has highlighted the instrumental role of supply chains in delivering economic, human, and societal value. At the same time, the pandemic has intensified interest among businesses, governments, and academics to examine environmental, social, and governance (ESG) issues. In today’s hyper-globalized economy, ESG measures are futile unless they explicitly incorporate a firm’s end-to-end operations throughout its entire supply chain. On the other hand, well-calibrated ESG measures should play a central role in guiding a firms’ day-to-day supply chain management practices. To illustrate the value of unifying ESG and end-to-end supply chain thinking, we present three supply chain cases that arose amid the COVID-19 pandemic, involving online platforms; public health supply chains; and vaccine development, manufacturing, and distribution, respectively. Drawn from these three cases, we spotlight some new research opportunities in both ESG and supply chain management.

Suggested Citation

  • Tinglong Dai & Christopher Tang, 2022. "Frontiers in Service Science: Integrating ESG Measures and Supply Chain Management: Research Opportunities in the Postpandemic Era," Service Science, INFORMS, vol. 14(1), pages 1-12, March.
    • Handle: RePEc:inm:orserv:v:14:y:2022:i:1:p:1-12
    DOI: 10.1287/serv.2021.0295
    as

    Download full text from publisher

    File URL: http://dx.doi.org/10.1287/serv.2021.0295
    Download Restriction: no
    File URL: https://libkey.io/10.1287/serv.2021.0295?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Wang, Yingjia & Choi, Tsan-Ming & Luo, Suyuan, 2024. "Sustainability versus exclusivity in the sharing economy: Should leftover luxury fashion products be destroyed?," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 192(C).
    2. Rachana Harish, Arjun & Liu, Xinlai & Li, Ming & Zhong, Ray Y. & Huang, George Q., 2025. "The new supply chain information sharing Renaissance through crypto valuation mechanism of digital assets," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 195(C).
    3. Mengdi Zhang & Wanting Yang & Zhiheng Zhao & Saurabh Pratap & Wei Wu & George Q. Huang, 2023. "Is digital twin a better solution to improve ESG evaluation for vaccine logistics supply chain: an evolutionary game analysis," Operations Management Research, Springer, vol. 16(4), pages 1791-1813, December.
    4. Yan, Fangxu & Jia, Fu & Chen, Lujie & Nazrul, Asif, 2025. "Nexus of sustainability and organizational resilience: The role of operational slack," Technovation, Elsevier, vol. 140(C).
    5. Cao, Ying & Li, Guang & Meng, Kai & Peng, Xianghui, 2025. "Managerial decisions of remanufacturing technology portfolio under a discrete choice model," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 195(C).
    6. Zhang, Mengdi & He, Shulin & Wang, Pang Paul & Zhao, Zhiheng & Wang, Shuaian & Huang, George Q., 2025. "Channel structures and ESG initiatives for logistics service providers," Transport Policy, Elsevier, vol. 166(C), pages 18-31.
    7. Ivana Mateska & Stephan M. Wagner & Laura Stienen, 2025. "Media Reporting of Environmental Supply Chain Sustainability Risks: Contextual and Moderating Factors," Journal of Business Ethics, Springer, vol. 199(2), pages 285-308, June.
    8. Zhang, Xinxin & Zhang, Xiuyi & Huang, Junran, 2025. "Socially responsible e-commerce supply chains: Sales mode preference and store brand introduction," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 193(C).
    9. Wong, Shun Mun Helen & Chan, Ricky Y.K. & Wong, Phoebe & Wong, Tony, 2025. "Promoting corporate financial sustainability through ESG practices: An employee-centric perspective and the moderating role of Asian values," Research in International Business and Finance, Elsevier, vol. 75(C).

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:inm:orserv:v:14:y:2022:i:1:p:1-12. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Chris Asher (email available below). General contact details of provider: https://edirc.repec.org/data/inforea.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.