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Understanding business success through the lens of SME founder-owners in Australia and Malaysia

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  • Noor Hazlina Ahmad
  • Pi-Shen Seet

Abstract

Given the lack of consensus on how to measure success, this paper explores the meaning of business success as perceived by SME business owners in Australia and Malaysia. A qualitative methodology was adopted whereby semi structured interviews were conducted with ten entrepreneurs from each country. A content analysis of the interview data identified 20 criteria for defining success, broadly categorised into: 1) financial; 2) lifestyle; 3) social responsibility; 4) customer satisfaction criteria clusters. Interestingly, the answers provided by Australian entrepreneurs were largely similar to the Malaysians. However, slight differences relating to aspects of financial, lifestyle and social responsibility were identified. Overall, this study finds evidence for the utilisation of multidimensional measures of business success in Australia and Malaysia.

Suggested Citation

  • Noor Hazlina Ahmad & Pi-Shen Seet, 2009. "Understanding business success through the lens of SME founder-owners in Australia and Malaysia," International Journal of Entrepreneurial Venturing, Inderscience Enterprises Ltd, vol. 1(1), pages 72-87.
    • Handle: RePEc:ids:ijeven:v:1:y:2009:i:1:p:72-87
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    Citations

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    Cited by:

    1. Gupta, Himanshu & Barua, Mukesh Kumar, 2016. "Identifying enablers of technological innovation for Indian MSMEs using best–worst multi criteria decision making method," Technological Forecasting and Social Change, Elsevier, vol. 107(C), pages 69-79.
    2. Pi-Shen Seet & Janice Jones & Lloyd Oppelaar & Graciela Corral de Zubielqui, 2018. "Beyond ‘know-what’ and ‘know-how’ to ‘know-who’: enhancing human capital with social capital in an Australian start-up accelerator," Asia Pacific Business Review, Taylor & Francis Journals, vol. 24(2), pages 233-260, March.
    3. Syed Abidur Rahman & Azlan Amran & Noor Hazlina Ahmad & Seyedeh Khadijeh Taghizadeh, 2016. "Enhancing the Wellbeing of Base of the Pyramid Entrepreneurs through Business Success: The Role of Private Organizations," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 127(1), pages 195-216, May.
    4. Sheikh Muhamad Hizam Sheikh Khairuddin & Zuhaib Hassan Qureshi & Rosni Ab. Wahid & Shehnaz Tehseen & Zulfiqar Hussain Pathan & Mohammad Rafat Khan, 2019. "A Conceptual Study on Contingent Impact of External Integration on Innovation Sme Business Success Relationship," International Journal of Financial Research, International Journal of Financial Research, Sciedu Press, vol. 11(5), pages 370-380, August.
    5. Giriati, 2017. "Moderating Business Environment Influence on Individual Entrepreneurial Competence and Entrepreneurial Orientation Toward Business Performance," GATR Journals jber139, Global Academy of Training and Research (GATR) Enterprise.
    6. Melanie E. Zaglia & Martin K.J. Waiguny & Dagmar Abfalter & Julia Müller, 2015. "The influence of online social networks on performance of small and medium enterprises: an empirical investigation of the online business to business network XING," International Journal of Entrepreneurial Venturing, Inderscience Enterprises Ltd, vol. 7(1), pages 1-23.

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