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Linking sustainability-related stakeholder feedback to corporate sustainability performance: an empirical analysis of stakeholder dialogues

Author

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  • Jacob Hörisch
  • Stefan Schaltegger
  • Sarah Elena Windolph

Abstract

Based on a dataset of large German companies, this paper investigates the link between corporate sustainability performance and sustainability-related feedback by stakeholders. In the analysis, no a priori link between sustainability performance and related stakeholder feedback can be observed. Using stakeholder theory as a theoretical underpinning, we therefore statistically investigate whether the application of stakeholder dialogues can help companies to link their sustainability performance to stakeholder feedback. We find that stakeholder dialogues indeed help to establish such a link, as companies which improve their sustainability performance and simultaneously communicate with stakeholders using stakeholder dialogues are most likely to experience a decrease in sustainability-related stakeholder criticism.

Suggested Citation

  • Jacob Hörisch & Stefan Schaltegger & Sarah Elena Windolph, 2015. "Linking sustainability-related stakeholder feedback to corporate sustainability performance: an empirical analysis of stakeholder dialogues," International Journal of Business Environment, Inderscience Enterprises Ltd, vol. 7(2), pages 200-218.
    • Handle: RePEc:ids:ijbenv:v:7:y:2015:i:2:p:200-218
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    Citations

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    Cited by:

    1. Matthew Johnson & Friederike Redlbacher & Stefan Schaltegger, 2018. "Stakeholder Engagement for Corporate Sustainability: A Comparative Analysis of B2C and B2B Companies," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 25(4), pages 659-673, July.
    2. Hörisch, Jacob & Ortas, Eduardo & Schaltegger, Stefan & Álvarez, Igor, 2015. "Environmental effects of sustainability management tools: An empirical analysis of large companies," Ecological Economics, Elsevier, vol. 120(C), pages 241-249.
    3. Jacob Hörisch & Isabell Wulfsberg & Stefan Schaltegger, 2020. "The influence of feedback and awareness of consequences on the development of corporate sustainability action over time," Business Strategy and the Environment, Wiley Blackwell, vol. 29(2), pages 638-650, February.
    4. Vera Coutinho & Ana Rita Domingues & Sandra Caeiro & Marco Painho & Paula Antunes & Rui Santos & Nuno Videira & Richard M. Walker & Donald Huisingh & Tomás B. Ramos, 2018. "Employee‐Driven Sustainability Performance Assessment in Public Organisations," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 25(1), pages 29-46, January.

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