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Health Professionals Facing Burnout: What Do We Know about Nursing Managers?

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  • Jean-Luc Heeb
  • Véronique Haberey-Knuessi

Abstract

Objective . To address the degree of burnout in nursing managers in hospitals of Western Switzerland, including comparison with medical managers, and its relationship with personal, work-related, and organizational characteristics. Methods . Statistical analysis of the scores of the Maslach Burnout Inventory-Human Services Survey from 257 nursing managers who answered a standardized electronic questionnaire. Results . Nursing managers showed a low degree of burnout, which was similar to that of medical managers. Most of them had a low level of emotional exhaustion and a low level of depersonalization, while personal accomplishment was contrasted. Only 2.3% had a high degree of burnout. These findings challenge the hypothesis of high stress being associated with high burnout, as nursing managers can be supposed to have a highly demanding job due to their intermediary position within the hospital hierarchy. Variations of burnout by personal, work-related, and organizational characteristics mainly concerned emotional exhaustion. Conclusion . Though nursing managers face a highly demanding job, they may benefit from resources (including coping strategies and empowerment) which help counterbalance job stress. Unequal distribution of resources may play a central role when facing burnout.

Suggested Citation

  • Jean-Luc Heeb & Véronique Haberey-Knuessi, 2014. "Health Professionals Facing Burnout: What Do We Know about Nursing Managers?," Nursing Research and Practice, Hindawi, vol. 2014, pages 1-7, April.
    • Handle: RePEc:hin:jnlnrp:681814
    DOI: 10.1155/2014/681814
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    1. María José Membrive-Jiménez & Laura Pradas-Hernández & Nora Suleiman-Martos & Keyla Vargas-Román & Guillermo A. Cañadas-De la Fuente & José Luis Gomez-Urquiza & Emilia I. De la Fuente-Solana, 2020. "Burnout in Nursing Managers: A Systematic Review and Meta-Analysis of Related Factors, Levels and Prevalence," IJERPH, MDPI, vol. 17(11), pages 1-10, June.
    2. Xiaorong Luan & Ping Wang & Wenxiu Hou & Lili Chen & Fenglan Lou, 2017. "Job stress and burnout: A comparative study of senior and head nurses in China," Nursing & Health Sciences, John Wiley & Sons, vol. 19(2), pages 163-169, June.

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