Author
Listed:
- Aleksandra Kuzior
(Department of Applied Social Sciences, Faculty of Organization and Management, Silesian University of Technology, 26 Roosevelt Street, 41-800 Zabrze, Poland
Oleg Balatskyi Department of Management, Sumy State University, 40007 Sumy, Ukraine)
- Mariya Sira
(Department of Applied Social Sciences, Faculty of Organization and Management, Silesian University of Technology, 26 Roosevelt Street, 41-800 Zabrze, Poland
Joint Doctoral School, Silesian University of Technology, 44-100 Gliwice, Poland)
Abstract
Organizations implement intelligent automation across diverse operational contexts but often lack comprehensive frameworks for strategic decision-making and cross-domain integration. The existing literature frequently examines isolated applications with limited implementation guidelines addressing environmental interdependencies. This study conducts a systematic review of 69 publications (2019–2024) using thematic analysis to examine automation patterns across six environmental domains: social, economic, educational, scientific, technological, and ecological. The analysis identifies three implementation patterns: efficiency-focused domains (economic, technological) emphasizing operational optimization; capability-focused domains (social, educational) prioritizing human augmentation; innovation-focused domains (scientific, ecological) developing transformative applications. Cross-domain analysis reveals integration opportunities and sustainability considerations. The study proposes a strategic decision-making framework incorporating environmental assessment tools, quality enhancement mechanisms, and planning capabilities. This framework supports organizations in selecting domain-appropriate strategies while addressing sustainable transformation objectives. The research provides systematic environmental categorization of intelligent automation applications and offers implementation guidelines for practitioners pursuing coordinated digital transformation across organizational contexts.
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