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Application of Fuzzy Logic and SNA Tools to Assessment of Communication Quality between Construction Project Participants

Author

Listed:
  • Roman Trach

    (Institute of Civil Engineering, Warsaw University of Life Sciences, 02-776 Warsaw, Poland
    Institute of Civil Engineering and Architecture, National University of Water and Environmental Engineering, 33028 Rivne, Ukraine)

  • Oleksandr Khomenko

    (Department of Management in Construction, Kyiv National University of Construction and Architecture, 03037 Kyiv, Ukraine)

  • Yuliia Trach

    (Institute of Civil Engineering, Warsaw University of Life Sciences, 02-776 Warsaw, Poland
    Institute of Civil Engineering and Architecture, National University of Water and Environmental Engineering, 33028 Rivne, Ukraine)

  • Oleksii Kulikov

    (Department of International, Civil and Commercial Law, State University of Trade and Economics, 02156 Kyiv, Ukraine)

  • Maksym Druzhynin

    (Department of Management in Construction, Kyiv National University of Construction and Architecture, 03037 Kyiv, Ukraine)

  • Nataliia Kishchak

    (Department of Management in Construction, Kyiv National University of Construction and Architecture, 03037 Kyiv, Ukraine)

  • Galyna Ryzhakova

    (Department of Management in Construction, Kyiv National University of Construction and Architecture, 03037 Kyiv, Ukraine)

  • Hanna Petrenko

    (Department of Management in Construction, Kyiv National University of Construction and Architecture, 03037 Kyiv, Ukraine)

  • Dmytro Prykhodko

    (Department of Management in Construction, Kyiv National University of Construction and Architecture, 03037 Kyiv, Ukraine)

  • Olha Obodіanska

    (Department of Construction and Information Technologies, Kyiv National University of Construction and Architecture, 03037 Kyiv, Ukraine)

Abstract

The purpose of this research is to study the communication network among the participants in a construction project. The proposed approach contains the solving of the following tasks: identification of the key factors that affect the communication quality; calculation of the “communication quality” indicator between each pair of participants using fuzzy logic; and evaluation of the key measures of centrality using the tools of a Social Network Analysis. Solving the set tasks can help break the problem of the low level of efficiency of construction project deliveries. This study was conducted when the design stage was already complete and the construction project had 17 participants. We used the following factors influencing communication quality: timeliness, understanding, bidirectionality, use of IT tools in communication acts and adequacy. The use of fuzzy logic tools can minimise the subjectivity of the qualitative data obtained from the questionnaires. The analysis of five centrality measures showed that “Project manager”, “Chief engineer”, “Construction site manager”, “Construction works manager” and “Architect” had the greatest values in comparison with other network participants. On the one hand, this organisational structure of communication can be considered correct because the main information flows through the project managers, who make the decisions. On the other hand, this indicates a significant dependence of the construction project on these participants and, in the event of certain risk events, may lead to a decrease in the efficiency of its implementation. The methods presented in this article can be used in project management to analyse a real communication network.

Suggested Citation

  • Roman Trach & Oleksandr Khomenko & Yuliia Trach & Oleksii Kulikov & Maksym Druzhynin & Nataliia Kishchak & Galyna Ryzhakova & Hanna Petrenko & Dmytro Prykhodko & Olha Obodіanska, 2023. "Application of Fuzzy Logic and SNA Tools to Assessment of Communication Quality between Construction Project Participants," Sustainability, MDPI, vol. 15(7), pages 1-17, March.
    • Handle: RePEc:gam:jsusta:v:15:y:2023:i:7:p:5653-:d:1105627
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    References listed on IDEAS

    as
    1. Yuliia Trach & Roman Trach & Marek Kalenik & Eugeniusz Koda & Anna Podlasek, 2021. "A Study of Dispersed, Thermally Activated Limestone from Ukraine for the Safe Liming of Water Using ANN Models," Energies, MDPI, vol. 14(24), pages 1-14, December.
    2. Roman Trach & Yuliia Trach & Agnieszka Kiersnowska & Anna Markiewicz & Marzena Lendo-Siwicka & Konstantin Rusakov, 2022. "A Study of Assessment and Prediction of Water Quality Index Using Fuzzy Logic and ANN Models," Sustainability, MDPI, vol. 14(9), pages 1-19, May.
    3. Liaquat Hossain, 2009. "Communications and coordination in construction projects," Construction Management and Economics, Taylor & Francis Journals, vol. 27(1), pages 25-39.
    4. Roman Trach & Yuliia Trach & Marzena Lendo-Siwicka, 2021. "Using ANN to Predict the Impact of Communication Factors on the Rework Cost in Construction Projects," Energies, MDPI, vol. 14(14), pages 1-15, July.
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    Cited by:

    1. Rong Li & Qing Liu & Lei Wang, 2024. "An Index Model for the Evaluation of the Performance of Lock Navigation Scheduling Rules Considering the Perspective of Stakeholders," Sustainability, MDPI, vol. 16(5), pages 1-20, March.

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