IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v15y2023i21p15583-d1273343.html
   My bibliography  Save this article

Online Learning and Experiences in Higher Education during COVID-19: A Systematic Review

Author

Listed:
  • Liliana Pedraja-Rejas

    (Departamento de Ingeniería Industrial y de Sistemas, Universidad de Tarapacá, Casilla 7D, Arica 1020000, Chile)

  • Emilio Rodríguez-Ponce

    (Instituto de Alta Investigación, Universidad de Tarapacá, Casilla 7D, Arica 1020000, Chile)

  • Camila Muñoz-Fritis

    (Departamento de Ingeniería Industrial y de Sistemas, Universidad de Tarapacá, Casilla 7D, Arica 1020000, Chile)

  • David Laroze

    (Instituto de Alta Investigación, Universidad de Tarapacá, Casilla 7D, Arica 1020000, Chile)

Abstract

This paper aims to learn about Chilean teachers and students’ experiences and positions to understand how they coped with online learning during the COVID-19 pandemic. The article focuses on student engagement, virtual professional practices, and the difficulties teachers perceive. A review of articles published in Web of Science, Scopus, and SciELO is carried out to meet the objective. The results show different levels of behavioral, cognitive, and affective engagement of students. Different complications were also identified in the realization of professional practices in virtual modality. The profound impacts that this area had on teacher training were mainly highlighted. Finally, university professors raised difficulties in five aspects: acceptance and use, domestic, technological, organizational, and with students. These findings provide several recommendations for the post-COVID-19 era, which can serve as a guide for policymakers, university managers, and academics.

Suggested Citation

  • Liliana Pedraja-Rejas & Emilio Rodríguez-Ponce & Camila Muñoz-Fritis & David Laroze, 2023. "Online Learning and Experiences in Higher Education during COVID-19: A Systematic Review," Sustainability, MDPI, vol. 15(21), pages 1-21, November.
    • Handle: RePEc:gam:jsusta:v:15:y:2023:i:21:p:15583-:d:1273343
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/15/21/15583/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/2071-1050/15/21/15583/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Panigrahi, Ritanjali & Srivastava, Praveen Ranjan & Sharma, Dheeraj, 2018. "Online learning: Adoption, continuance, and learning outcome—A review of literature," International Journal of Information Management, Elsevier, vol. 43(C), pages 1-14.
    2. Santiago Tejedor & Laura Cervi & Ana Pérez-Escoda & Fernanda Tusa Jumbo, 2020. "Digital Literacy and Higher Education during COVID-19 Lockdown: Spain, Italy, and Ecuador," Publications, MDPI, vol. 8(4), pages 1-17, November.
    3. Lee Jin Choi & Mi Yung Park, 2022. "Teaching Practicum During COVID-19: Pre-Service English Language Teachers’ Professional Identities and Motivation," SAGE Open, , vol. 12(3), pages 21582440221, September.
    4. Claudia E. Stoian & Marcela A. Fărcașiu & Gabriel-Mugurel Dragomir & Vasile Gherheș, 2022. "Transition from Online to Face-to-Face Education after COVID-19: The Benefits of Online Education from Students’ Perspective," Sustainability, MDPI, vol. 14(19), pages 1-18, October.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Anna Rutkowska & Katarzyna Kacperak & Sebastian Rutkowski & Luisa Cacciante & Pawel Kiper & Jan Szczegielniak, 2021. "The Impact of Isolation Due to COVID-19 on Physical Activity Levels in Adult Students," Sustainability, MDPI, vol. 13(2), pages 1-9, January.
    2. Sameera Butt & Asif Mahmood & Saima Saleem & Shah Ali Murtaza & Sana Hassan & Edina Molnár, 2023. "The Contribution of Learner Characteristics and Perceived Learning to Students’ Satisfaction and Academic Performance during COVID-19," Sustainability, MDPI, vol. 15(2), pages 1-28, January.
    3. Julen Izagirre-Olaizola & Jon Morandeira-Arca, 2020. "Business Management Teaching-Learning Processes in Times of Pandemic: Flipped Classroom at A Distance," Sustainability, MDPI, vol. 12(23), pages 1-17, December.
    4. Sameera Butt & Asif Mahmood & Saima Saleem, 2022. "The role of institutional factors and cognitive absorption on students’ satisfaction and performance in online learning during COVID 19," PLOS ONE, Public Library of Science, vol. 17(6), pages 1-30, June.
    5. Dwi Prasetyanto & Muhamad Rizki & Yos Sunitiyoso, 2022. "Online Learning Participation Intention after COVID-19 Pandemic in Indonesia: Do Students Still Make Trips for Online Class?," Sustainability, MDPI, vol. 14(4), pages 1-18, February.
    6. Mohammed Abdullatif Almulla & Waleed Mugahed Al-Rahmi, 2023. "Integrated Social Cognitive Theory with Learning Input Factors: The Effects of Problem-Solving Skills and Critical Thinking Skills on Learning Performance Sustainability," Sustainability, MDPI, vol. 15(5), pages 1-26, February.
    7. Zijian Zhang & Yinghao Lin & Xiaoyuan Wang & Xin Zhang, 2024. "Pathways to Resilient and Sustainable Online Education in the New Normal: Interpreting University Teachers’ Willingness to Use Online Teaching Platforms Consistently," Sustainability, MDPI, vol. 16(23), pages 1-20, November.
    8. López, Rafael & Valarezo, Ángel & Pérez-Amaral, Teodosio, 2023. "Unleashing the potential of online learning in Spain: An econometric analysis," Telecommunications Policy, Elsevier, vol. 47(6).
    9. Nik Sarina Nik Md Salleh & Nurul Nadia Abd Aziz & Noor Affeeda Ramli & Muhammad Zahran Abd Rahman & Noorazzila Shamsuddin & Hasrudy Tanjung, 2025. "The Relationship between Learning Flexibility, the Learning Environment, and Online Learning Experiences among Undergraduate Students in Malaysia," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 9(1), pages 2632-2641, January.
    10. Renjie Song & Yaru Zheng, 2024. "Predicting Continuance Intention to Use Learning Management Systems among Undergraduates: The Moderating Effect of Intrinsic Motivation," SAGE Open, , vol. 14(3), pages 21582440241, August.
    11. Norzaidi Mohd Daud & Ezzra Natasha Ramli & Nur Ariena Atirah Atrin & Nur Atasshahazahani & Siti Khadijahannuar, 2024. "The New Educational Norm in Malaysian Universities is Online Education Worthwhile," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 8(8), pages 3533-3542, August.
    12. Shu-Ning Zhang & Guang-Xiu Jiang & Wen-Qi Ruan & Yong-Quan Li, 2023. "Technology External Cause or Individual Internal Cause? Multiple Ways to Improve the Online Learning Effectiveness of Tourism and Hospitality Management Students," SAGE Open, , vol. 13(3), pages 21582440231, August.
    13. Cunqi Han & Liqun Liu & Siyu Chen, 2022. "Factors Influencing Parents’ Intention on Primary School Students’ Choices of Online Learning during and after the COVID-19 Pandemic in China," Sustainability, MDPI, vol. 14(14), pages 1-23, July.
    14. Adrián De la Rosa & Armando Monterrosa Quintero & María Alejandra Camacho-Villa & Coralie Arc-Chagnaud & André Gustavo Pereira de Andrade & Sergio Reyes-Correa & Ronald Quintero-Bernal & Juan Pedro Fu, 2022. "Physical Activity Levels and Psychological Well-Being during COVID-19 Lockdown among University Students and Employees," IJERPH, MDPI, vol. 19(18), pages 1-14, September.
    15. Sharmini Gopinathan & Anisha Haveena Kaur & Segaran Veeraya & Murali Raman, 2022. "The Role of Digital Collaboration in Student Engagement towards Enhancing Student Participation during COVID-19," Sustainability, MDPI, vol. 14(11), pages 1-23, June.
    16. Guilherme Victorino & Rita Bandeira & Marco Painho & Roberto Henriques & Pedro S. Coelho, 2022. "Rethinking the Campus Experience in a Post-COVID World: A Multi-Stakeholder Design Thinking Experiment," Sustainability, MDPI, vol. 14(13), pages 1-13, June.
    17. Alvin Chiwoya & Harrison Daka & Mukuka Lydia Mulenga – Hagane, 2025. "Enhancing Online Learning in Higher Education Institutions in Zambia: An Evaluation of the Measures put in Place by the Government of Zambia, Internet Service Providers and Higher Learning Institution," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 9(3s), pages 1675-1689, March.
    18. Zhonggen Yu, 2022. "Sustaining Student Roles, Digital Literacy, Learning Achievements, and Motivation in Online Learning Environments during the COVID-19 Pandemic," Sustainability, MDPI, vol. 14(8), pages 1-14, April.
    19. Clara Viegas & Natércia Lima & Alexandra R. Costa, 2023. "Engineering Students’ Perception on Self-Efficacy in Pre and Post Pandemic Phase," Sustainability, MDPI, vol. 15(12), pages 1-17, June.
    20. Johanna Andrea Navarro-Espinosa & Manuel Vaquero-Abellán & Alberto-Jesús Perea-Moreno & Gerardo Pedrós-Pérez & Maria del Pilar Martínez-Jiménez & Pilar Aparicio-Martínez, 2022. "Gamification as a Promoting Tool of Motivation for Creating Sustainable Higher Education Institutions," IJERPH, MDPI, vol. 19(5), pages 1-20, February.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:15:y:2023:i:21:p:15583-:d:1273343. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.