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Collaborative Consumption in an Emerging Market: What Motivates Consumers to Adopt It under Economic and Political Uncertainty?

Author

Listed:
  • Gonzalo Llanos

    (Faculty of Economics and Business, Universidad Finis Terrae, Santiago 7501015, Chile)

  • Nataly Guiñez-Cabrera

    (Department of Business Management, Faculty of Business Sciences, Universidad del Bío-Bío, Chillán 3810189, Chile)

  • Katherine Mansilla-Obando

    (Faculty of Economics and Business, Universidad Finis Terrae, Santiago 7501015, Chile)

  • Esteban Gómez-Sotta

    (Faculty of Economics and Business, Universidad Finis Terrae, Santiago 7501015, Chile
    Faculty of Education and Social Sciences, Universität Vechta, 49377 Vechta, Germany)

  • Paulo Buchuk

    (Faculty of Economics and Business, Universidad Finis Terrae, Santiago 7501015, Chile)

  • Matías Altamirano

    (Faculty of Economics and Business, Universidad Finis Terrae, Santiago 7501015, Chile)

  • Marcelo Alviz

    (Faculty of Economics and Business, Universidad Finis Terrae, Santiago 7501015, Chile)

Abstract

This study presents a consumption model tailored for emerging markets beyond BRICS, which considers the advantages of a sharing economy service and its impact on user behavioral intention. Moreover, it integrates moderating variables to enhance the understanding of consumer behavior toward adopting collaborative consumption services, making two significant contributions to the existing literature. By drawing data from 270 customers from Chile and utilizing variance-based structural equation modeling along with partial least squares techniques that use SmartPLS, the research findings highlight that convenience and enjoyment play the most pivotal roles in influencing consumer behavioral intention. Additionally, the study reveals that gender significantly moderates the relationship between convenience and purchase intention. Overall, this research sheds light on the potential of sharing economy services in emerging markets, providing valuable insights into consumer preferences and behavior, which can prove beneficial for businesses and policymakers alike.

Suggested Citation

  • Gonzalo Llanos & Nataly Guiñez-Cabrera & Katherine Mansilla-Obando & Esteban Gómez-Sotta & Paulo Buchuk & Matías Altamirano & Marcelo Alviz, 2023. "Collaborative Consumption in an Emerging Market: What Motivates Consumers to Adopt It under Economic and Political Uncertainty?," Sustainability, MDPI, vol. 15(21), pages 1-21, October.
    • Handle: RePEc:gam:jsusta:v:15:y:2023:i:21:p:15482-:d:1271621
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    References listed on IDEAS

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    4. Luri Minami, Adriana & Ramos, Carla & Bruscato Bortoluzzo, Adriana, 2021. "Sharing economy versus collaborative consumption: What drives consumers in the new forms of exchange?," Journal of Business Research, Elsevier, vol. 128(C), pages 124-137.
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    Cited by:

    1. Bora Ly, 2025. "Understanding customer loyalty in digital services: insights from food delivery in emerging markets," Journal of Innovation and Entrepreneurship, Springer, vol. 14(1), pages 1-18, December.

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