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Eldercare’s Turnover Intention and Human Resource Approach: A Systematic Review

Author

Listed:
  • Rahimah Jurij

    (Graduate School of Business, Universiti Kebangsaan Malaysia, Bangi 43600, Malaysia)

  • Ida Rosnita Ismail

    (Graduate School of Business, Universiti Kebangsaan Malaysia, Bangi 43600, Malaysia)

  • Khadijah Alavi

    (Centre for Research in Psychology and Human Well-Being, Faculty of Social Sciences and Humanities, Universiti Kebangsaan Malaysia, Bangi 43600, Malaysia)

  • Rokiah Alavi

    (Kuliyyah of Economics and Management Science, International Islamic University Malaysia, Kuala Lumpur 50728, Malaysia)

Abstract

Eldercare workers’ turnover intentions have caused serious concern given their high demand and pivotal role in ensuring elderly individuals’ well-being. This systematic review examined the main factors of eldercare employees’ turnover intentions with the purpose of identifying gaps and structure a novel human resource (HR) approach framework for eldercare social enterprises through a global literature review and realistic conclusions. A total of 29 publications appeared between 2015 and 2021 were digitally extracted from six databases and are extensively discussed in this review. Resultantly, eldercare workers’ turnover intentions were positively impacted by job burnout, low job motivation, and restricted job autonomy. The findings of this study correspond to those of past literature, which highlighted the necessity of thoroughly examining eldercare worker retention practices from an organisational (HR) perspective. Furthermore, the current study outlines the factors influencing eldercare workers’ turnover intentions as well as determine proper HR approaches to mitigate employee turnover issues among eldercare workers for organisational sustainability.

Suggested Citation

  • Rahimah Jurij & Ida Rosnita Ismail & Khadijah Alavi & Rokiah Alavi, 2023. "Eldercare’s Turnover Intention and Human Resource Approach: A Systematic Review," IJERPH, MDPI, vol. 20(5), pages 1-16, February.
    • Handle: RePEc:gam:jijerp:v:20:y:2023:i:5:p:3932-:d:1077323
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    References listed on IDEAS

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