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The Effects of Workplace Loneliness on the Psychological Detachment and Emotional Exhaustion of Hotel Employees

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  • Yoon-Sik Jung

    (Department of Culinary Arts and Food Service Management, Kyung Hee University, Seoul 02447, Korea)

  • Hyo-Sun Jung

    (Center for Converging Humanities, Kyung Hee University, Seoul 02447, Korea)

  • Hye-Hyun Yoon

    (Department of Culinary Arts and Food Service Management, Kyung Hee University, Seoul 02447, Korea)

Abstract

This study was aimed at establishing whether loneliness among hotel employees in the workplace affects their psychological and emotional experiences by empirically investigating their perceptions of negative situations. A self-administered questionnaire was distributed to 300 hotel employees, after which confirmatory factor analysis was conducted to reassess the reliability and validity of the measured questionnaire items. A model of workplace loneliness, psychological detachment, and emotional exhaustion was developed and examined through structural equation modeling. The results showed that the hotel employees experienced workplace loneliness and expressed a desire to be psychologically detached from their jobs for recovery. Workplace loneliness also contributed to emotional exhaustion. Theoretical and practical implications, as well as limitations and future research directions, are discussed.

Suggested Citation

  • Yoon-Sik Jung & Hyo-Sun Jung & Hye-Hyun Yoon, 2022. "The Effects of Workplace Loneliness on the Psychological Detachment and Emotional Exhaustion of Hotel Employees," IJERPH, MDPI, vol. 19(9), pages 1-12, April.
    • Handle: RePEc:gam:jijerp:v:19:y:2022:i:9:p:5228-:d:802042
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    References listed on IDEAS

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    1. Kilroy, Steven & Bosak, Janine & Flood, Patrick C. & Peccei, Riccardo, 2020. "Time to recover: The moderating role of psychological detachment in the link between perceptions of high-involvement work practices and burnout," Journal of Business Research, Elsevier, vol. 108(C), pages 52-61.
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    Cited by:

    1. Ibrahim A. Elshaer & Mohamed Algezawy & Mohanad M. S. Ghaleb & Shaimaa A. Mohamed & Alaa M. S. Azazz, 2023. "The Impact of Social Loafing on Turnover Intention for Tourism Employees Post COVID-19: The Mediating Role of Mental Health," IJERPH, MDPI, vol. 20(9), pages 1-16, May.

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