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Development Work in Healthcare: What Supportive and Deterrent Factors Do Employees Working in a Hospital Department Experience in an Improved Work Environment?

Author

Listed:
  • Susanna Perä

    (Region Västmanland, 721 89 Västerås, Sweden)

  • Therese Hellman

    (Department of Medical Sciences, Occupational and Environmental Medicine, Uppsala University, 752 37 Uppsala, Sweden)

  • Fredrik Molin

    (Department of Medical Sciences, Occupational and Environmental Medicine, Uppsala University, 752 37 Uppsala, Sweden
    IPF, The Institute for Organizational and Leadership Development, Uppsala University, Bredgränd 18, 753 20 Uppsala, Sweden)

  • Magnus Svartengren

    (Department of Medical Sciences, Occupational and Environmental Medicine, Uppsala University, 752 37 Uppsala, Sweden)

Abstract

Work-related mental health issues, accounting for high worker absenteeism in the world’s developed economies, are increasing, with the main cause being workplace conditions. The health services sector is especially experiencing great problems with this, because of challenging psychosocial working conditions. The aim of this study was to explore employees’ experiences of development work with a focus on the work environment within a hospital department with an outspoken special development assignment. The special assignment was decided by the highest management at the hospital and concerned work environment, caring processes, and ways of organizing the work. Eleven employees completed two individually semi-structured interviews, approximately 7 and 13 months after the start of the special assignment at the department. Interviews were analyzed using thematic analysis. The results reveal that both internal and external aspects influence the development work and highlight the importance of viewing the local development work in relation to how the rest of the organization functions. Important factors and conditions for a supportive and change-friendly work culture are discussed, as well as the need to plan for integration and change to create conditions for successful implementation of the results from organizational development and change initiatives.

Suggested Citation

  • Susanna Perä & Therese Hellman & Fredrik Molin & Magnus Svartengren, 2021. "Development Work in Healthcare: What Supportive and Deterrent Factors Do Employees Working in a Hospital Department Experience in an Improved Work Environment?," IJERPH, MDPI, vol. 18(16), pages 1-17, August.
    • Handle: RePEc:gam:jijerp:v:18:y:2021:i:16:p:8394-:d:610674
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    References listed on IDEAS

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    1. Blanch, Angel, 2016. "Social support as a mediator between job control and psychological strain," Social Science & Medicine, Elsevier, vol. 157(C), pages 148-155.
    2. Erebouni Arakelian & Therese Hellman & Magnus Svartengren, 2020. "Experiences of the Initial Phase Implementation of the STAMINA-Model in Perioperative Context Addressing Environmental Issues Systematically—A Qualitative Study," IJERPH, MDPI, vol. 17(9), pages 1-12, April.
    3. Therese Hellman & Fredrik Molin & Magnus Svartengren, 2019. "A Qualitative Study on Employees’ Experiences of a Support model for Systematic Work Environment Management," IJERPH, MDPI, vol. 16(19), pages 1-14, September.
    4. Anna Schneider & Matthias Weigl, 2018. "Associations between psychosocial work factors and provider mental well-being in emergency departments: A systematic review," PLOS ONE, Public Library of Science, vol. 13(6), pages 1-22, June.
    Full references (including those not matched with items on IDEAS)

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