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Population Distrust of Drinking Water Safety. Community Outrage Analysis, Prediction and Management

Author

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  • Marco Dettori

    (Department of Medical, Surgical and Experimental Sciences, University of Sassari, 07100 Sassari, Italy)

  • Antonio Azara

    (Department of Medical, Surgical and Experimental Sciences, University of Sassari, 07100 Sassari, Italy)

  • Erika Loria

    (Department of Architecture, Design and Urban Planning, University of Sassari, 07100 Sassari, Italy)

  • Andrea Piana

    (Department of Medical, Surgical and Experimental Sciences, University of Sassari, 07100 Sassari, Italy)

  • Maria Dolores Masia

    (Department of Medical, Surgical and Experimental Sciences, University of Sassari, 07100 Sassari, Italy)

  • Alessandra Palmieri

    (Department of Medical, Surgical and Experimental Sciences, University of Sassari, 07100 Sassari, Italy)

  • Andrea Cossu

    (Department of Medical, Surgical and Experimental Sciences, University of Sassari, 07100 Sassari, Italy)

  • Paolo Castiglia

    (Department of Medical, Surgical and Experimental Sciences, University of Sassari, 07100 Sassari, Italy)

Abstract

The aim of the work is to evaluate the effectiveness of the risk communication strategies in cases of unsafe drinking water supply in Sardinia, the Italian context with the highest population distrust in drinking water safety. During the period 2010–2015, the ordinances published on the institutional websites were analyzed, and the population risk perception was evaluated by applying, for the first time in public health threats, the “OUTRAGE Prediction & Management” software released by Sandman. Overall, 417 ordinances issued by the Sardinian Municipalities were found. Only 1.5% of the ordinances reported information about parameters, concentrations, and risks to health, whereas 4.8% indicated only the parameters and non-standard levels. By contrast, 53.2% specified only the non-standard parameter, and 40.5% indicated a generic non-drinking motivation. The outrage assessment showed values exceeding the threshold of risk acceptance, attributable to the lack and low clarity of the information reported by the ordinances. The present study allowed us to highlight critical issues in risk communication of the quality of drinking water.

Suggested Citation

  • Marco Dettori & Antonio Azara & Erika Loria & Andrea Piana & Maria Dolores Masia & Alessandra Palmieri & Andrea Cossu & Paolo Castiglia, 2019. "Population Distrust of Drinking Water Safety. Community Outrage Analysis, Prediction and Management," IJERPH, MDPI, vol. 16(6), pages 1-10, March.
    • Handle: RePEc:gam:jijerp:v:16:y:2019:i:6:p:1004-:d:215457
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    References listed on IDEAS

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    1. Marco Dettori & Benedetto Arru & Antonio Azara & Andrea Piana & Gavino Mariotti & Maria Veronica Camerada & Paola Stefanelli & Giovanni Rezza & Paolo Castiglia, 2018. "In the Digital Era, Is Community Outrage a Feasible Proxy Indicator of Emotional Epidemiology? The Case of Meningococcal Disease in Sardinia, Italy," IJERPH, MDPI, vol. 15(7), pages 1-8, July.
    2. Kenneth Lachlan & Patric R. Spence, 2010. "Communicating Risks: Examining Hazard and Outrage in Multiple Contexts," Risk Analysis, John Wiley & Sons, vol. 30(12), pages 1872-1886, December.
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    4. Stefano Capolongo & Andrea Rebecchi & Marco Dettori & Letizia Appolloni & Antonio Azara & Maddalena Buffoli & Lorenzo Capasso & Alessandra Casuccio & Gea Oliveri Conti & Alessandro D’Amico & Margherit, 2018. "Healthy Design and Urban Planning Strategies, Actions, and Policy to Achieve Salutogenic Cities," IJERPH, MDPI, vol. 15(12), pages 1-15, November.
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    5. Marco Dettori & Paola Pittaluga & Giulia Busonera & Carmelo Gugliotta & Antonio Azara & Andrea Piana & Antonella Arghittu & Paolo Castiglia, 2020. "Environmental Risks Perception Among Citizens Living Near Industrial Plants: A Cross-Sectional Study," IJERPH, MDPI, vol. 17(13), pages 1-19, July.
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