Analysis of Factors Affecting Online Learning at Nommensen HKBP University of Medan

The purpose of this research is quality assurance of implementing lectures during the pandemic. Evaluation of students’ learning experiences is necessary to fully understand what influences their approach to learning and the subsequent outcomes. The Deep Learning Approach is expected to continue to be improved through lectures in order to produce Generic Skills for students, and on the contrary, the Surface Learning Approach is reduced. Researchers conducted this research at HKBP Nommensen University of the economics education study program for first- and second-year students who experienced full online learning during the disruption period of the global pandemic. The research type is quantitative descriptive research with survey techniques to be able to describe the experiences and perceptions of students to gain learning outcomes. The Course Experience Questionnaire and Study Process Questionnaire were used in this study. A total of 44 people out of 60 students submitted an online questionnaire that was distributed. Structural Equation Modeling was the main method to process the data in order to provide a more detailed depiction of the relationships between research variables. This study found there was no correlation between Appropriate Workload and intended outcomes. Appropriate Workload related to Good Teaching and Deep Learning Approach. Appropriate Workload could be improved by developing staff competencies to manage the online class. Researchers recommended examining the curriculum and developing the staff’s ability in student-centered learning. In addition, researchers provide the need for further research.