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Supporting innovation for tourism development through multi-stakeholder approaches: Experiences from Africa


  • Carlisle, Sheena
  • Kunc, Martin
  • Jones, Eleri
  • Tiffin, Scott


Innovation and entrepreneurship provide essential value to the advancement and quality of the international tourism industry. For Less Economically Developed Countries (LEDCs) tourism innovation is an opportunity to differentiate the tourism product making it more competitive and increasing socio-economic gains at grassroots level counteracting foreign currency leakages from the destination. The paper argues that for small indigenous businesses in LEDC destinations to flourish a supportive environment promoting innovation and entrepreneurship is required. The paper emphasises the importance of multi-stakeholder collaboration by drawing on two distinct African case studies: a trade association in The Gambia and a training programme building entrepreneurial capacity in a university in Tanzania both of which have helped provide supportive environments for indigenous entrepreneurship and innovation. The Gambian case study is based on a collaborative marketing approach, the Tanzanian case study on the Triple Helix model. Both demonstrate the importance of institutional support in stimulating networking, transfer of knowledge and best practice in LEDC destinations.

Suggested Citation

  • Carlisle, Sheena & Kunc, Martin & Jones, Eleri & Tiffin, Scott, 2013. "Supporting innovation for tourism development through multi-stakeholder approaches: Experiences from Africa," Tourism Management, Elsevier, vol. 35(C), pages 59-69.
  • Handle: RePEc:eee:touman:v:35:y:2013:i:c:p:59-69
    DOI: 10.1016/j.tourman.2012.05.010

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    References listed on IDEAS

    1. Hjalager, Anne-Mette, 2010. "A review of innovation research in tourism," Tourism Management, Elsevier, vol. 31(1), pages 1-12.
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    6. Beritelli, Pietro & Laesser, Christian, 2011. "Power dimensions and influence reputation in tourist destinations: Empirical evidence from a network of actors and stakeholders," Tourism Management, Elsevier, vol. 32(6), pages 1299-1309.
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    8. Arnaboldi, Michela & Spiller, Nicola, 2011. "Actor-network theory and stakeholder collaboration: The case of Cultural Districts," Tourism Management, Elsevier, vol. 32(3), pages 641-654.
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