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Motivations and experiences of Mainland Chinese medical tourists in Hong Kong

Author

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  • Ye, Ben Haobin
  • Qiu, Hanqin Zhang
  • Yuen, Peter P.

Abstract

Medical tourism has been developing very rapidly in recent years and Hong Kong has emerged as a new medical tourism destination. The purpose of the study is to explore the motivations and experiences of a sample of medical tourists in Hong Kong and hence semi-structured in-depth interviews were conducted with obstetric patients from Mainland China. The findings indicate that one of the most important reasons for their traveling to give birth in Hong Kong was to avoid China’s ‘One Child’ policy. Variations in staff attitudes were also found among different hospitals and even in the same hospital. The findings also suggest that perceived discrimination by the medical tourists emerges in the form of less favourable service and less information sharing.

Suggested Citation

  • Ye, Ben Haobin & Qiu, Hanqin Zhang & Yuen, Peter P., 2011. "Motivations and experiences of Mainland Chinese medical tourists in Hong Kong," Tourism Management, Elsevier, vol. 32(5), pages 1125-1127.
    • Handle: RePEc:eee:touman:v:32:y:2011:i:5:p:1125-1127
    DOI: 10.1016/j.tourman.2010.09.018
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    Cited by:

    1. Soojung Kim & Charles Arcodia & Insin Kim, 2019. "Critical Success Factors of Medical Tourism: The Case of South Korea," IJERPH, MDPI, vol. 16(24), pages 1-15, December.
    2. Jungkun Park & Hoang Tran Phuoc Mai Le & Eklou R. Amendah & Dongyoup Kim, 2021. "A Look at Collaborative Service Provision: Case for Cosmetic Surgery Medical Tourism at Korea for Chinese Patients," IJERPH, MDPI, vol. 18(24), pages 1-20, December.
    3. Panchapakesan, P., 2013. "Antecedents of customer loyalty in medical tourism," Working Papers Series 2 13-03, ISCTE-IUL, Business Research Unit (BRU-IUL).
    4. Connell, John, 2013. "Contemporary medical tourism: Conceptualisation, culture and commodification," Tourism Management, Elsevier, vol. 34(C), pages 1-13.
    5. Ya-Hui Wang, 2014. "The Demand For Medical Cosmetology: Evidence From China," Global Journal of Business Research, The Institute for Business and Finance Research, vol. 8(4), pages 61-70.
    6. de la Hoz-Correa, Andrea & Muñoz-Leiva, Francisco & Bakucz, Márta, 2018. "Past themes and future trends in medical tourism research: A co-word analysis," Tourism Management, Elsevier, vol. 65(C), pages 200-211.
    7. Bing Hu & Daiyan Peng & Yuedong Zhang & Jiyu Yu, 2020. "Rural Population Aging and the Hospital Utilization in Cities: The Rise of Medical Tourism in China," IJERPH, MDPI, vol. 17(13), pages 1-17, July.
    8. Ya-Hui Wang, 2017. "Expectation, Service Quality, Satisfaction, and Behavioral Intention – Evidence from Taiwan’s Medical Tourism Industry," Advances in Management and Applied Economics, SCIENPRESS Ltd, vol. 7(1), pages 1-1.
    9. Olayinka Lewis & Aduragbemi Banke-Thomas & Teeroumanee Nadan & Adeola Duduyemi & Olakunmi Ogunyemi, 2026. "Birth Travellers Seeking Childbirth and Birthright Citizenship in Canada and the United States of America: A Qualitative Study with Nigerian Women," Journal of International Migration and Integration, Springer, vol. 27(1), pages 101-121, March.

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