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The effects of e-business processes in supply chain operations: Process component and value creation mechanisms

Author

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  • Zhu, Zhen
  • Zhao, Jing
  • Bush, Ashley A.

Abstract

Using a process component lens, this paper decomposes an e-business process into technical, relational, and business components. We then draw on resource orchestration theory to identify two managerial actions, resources structuring and capabilities leveraging in using e-business process components, to explain how these three components work together to improve competitive performance in supply chain operations. Two interesting insights emerge from our empirical research corresponds to value creation mechanisms. First, we identify the critical three portfolio effects to promote platform architecture flexibility and partner engagement to develop e-business operations capabilities (EBOCs) in three major e-business processes. Second, we reveal the transformation effect of EBOCs in different e-business processes in obtaining competitive performance. The notion of portfolio and transformation mechanisms of e-business process components offers theoretical and practical implications for developing successful digital supply chain platform.

Suggested Citation

  • Zhu, Zhen & Zhao, Jing & Bush, Ashley A., 2020. "The effects of e-business processes in supply chain operations: Process component and value creation mechanisms," International Journal of Information Management, Elsevier, vol. 50(C), pages 273-285.
  • Handle: RePEc:eee:ininma:v:50:y:2020:i:c:p:273-285
    DOI: 10.1016/j.ijinfomgt.2019.07.001
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    Citations

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    Cited by:

    1. Juhani Ukko & Minna Saunila & Sariseelia Sore & Tero Rantala & Mina Nasiri, 2023. "Exploring the Effect of E-Business Operations on E-Business Performance: Moderating Effect of Responsiveness to the Supplier," SAGE Open, , vol. 13(3), pages 21582440231, August.
    2. Peng, Hui & Lu, Yaobin & Gupta, Sumeet, 2023. "Promoting value emergence through digital platform ecosystems: Perspectives on resource integration in China," Technological Forecasting and Social Change, Elsevier, vol. 189(C).
    3. Al-Omoush, Khaled Saleh & de Lucas, Antonio & del Val, Maria Teresa, 2023. "The role of e-supply chain collaboration in collaborative innovation and value-co creation," Journal of Business Research, Elsevier, vol. 158(C).
    4. Sharma, Rohit & Jain, Geetika & Paul, Justin, 2023. "Does the world need to change its vaccine distribution strategy for COVID-19?," Technovation, Elsevier, vol. 126(C).
    5. Farajpour, Farnoush & Hassanzadeh, Alireza & Elahi, Shaban & Ghazanfari, Mehdi, 2022. "Digital supply chain blueprint via a systematic literature review," Technological Forecasting and Social Change, Elsevier, vol. 184(C).

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