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Handling complaints in hospitals

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  • van der Wal, Gert
  • Lens, Peter

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  • van der Wal, Gert & Lens, Peter, 1995. "Handling complaints in hospitals," Health Policy, Elsevier, vol. 31(1), pages 17-27, January.
    • Handle: RePEc:eee:hepoli:v:31:y:1995:i:1:p:17-27
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    References listed on IDEAS

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    1. Onstad, David W. & Rabbinge, Rudy, 1985. "Dynamic programming and the computation of economic injury levels for crop disease control," Agricultural Systems, Elsevier, vol. 18(4), pages 207-226.
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