Learning in Knowledge Communities:: Managing Technology and Context
In contemporary organizations, significant emphasis is placed on the processes of knowledge sharing and learning, which are increasingly seen as crucial to organizational success. Information and communication technologies play an important role in these areas, but to many there is a lack of clarity regarding how such technologies can be best deployed. In this article, we provide a wide range of examples of where technology has been used to support learning in knowledge communities, with varying degrees of success. We use this material to develop specific characteristics of effective knowledge communities, and detail ways in which both the context and the technology should be managed. A key message we derive is that the maintenance of a supportive culture and context for learning and knowledge sharing is crucial, and that an integrated approach to technology deployment and use needs to be developed in conjunction with this. We argue that action in this arena is important for all levels and functions of management, not just senior managers or IT staff, since the support of effective learning and knowledge sharing in and between communities involves everyone in the organization in all job roles.
If you experience problems downloading a file, check if you have the proper application to view it first. In case of further problems read the IDEAS help page. Note that these files are not on the IDEAS site. Please be patient as the files may be large.
As the access to this document is restricted, you may want to look for a different version under "Related research" (further below) or search for a different version of it.
Volume (Year): 22 (2004)
Issue (Month): 1 (February)
|Contact details of provider:|| Web page: http://www.elsevier.com/wps/find/journaldescription.cws_home/115/description#description|
|Order Information:|| Postal: http://www.elsevier.com/wps/find/journaldescription.cws_home/115/bibliographic|
When requesting a correction, please mention this item's handle: RePEc:eee:eurman:v:22:y:2004:i:1:p:1-11. See general information about how to correct material in RePEc.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Shamier, Wendy)
If references are entirely missing, you can add them using this form.