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Building evaluative culture in community services: Caring for evidence

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  • Mayne, John

Abstract

An organization with a strong evaluative culture engages in self-reflection, evidence-based learning and experimentation. It sees evidence as essential for managing well, but building such a culture is challenging. Community service organizations seek to provide effective services for their clients. To build an evaluative culture, they need to acquire basic monitoring and evaluation capabilities, be provided with opportunities for using these capabilities and be adequately motivated to care about evidence as a means to improve services to their clients. Leadership along with a phased in approach are key in bringing about these behaviour changes.

Suggested Citation

  • Mayne, John, 2020. "Building evaluative culture in community services: Caring for evidence," Evaluation and Program Planning, Elsevier, vol. 80(C).
    • Handle: RePEc:eee:epplan:v:80:y:2020:i:c:s0149718917301337
    DOI: 10.1016/j.evalprogplan.2017.05.011
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    References listed on IDEAS

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    1. Mayne, John, 2008. "Building an evaluative culture for effective evaluation and results management," ILAC Briefs 52530, Institutional Learning and Change (ILAC) Initiative.
    2. Mayne, John, 2008. "Building an evaluative culture for effective evaluation and results management," ILAC Working Papers 52535, Institutional Learning and Change (ILAC) Initiative.
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