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Proactive efforts to eliminate sexual harassment by clients

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  • Prevost, Stephanie

Abstract

Companies need to focus on eradicating the sexual harassment of their employees at the hands of clients. Sexual harassment by clients can push valuable employees out of the company and cause the employer to be liable. In addition, addressing sexual harassment from clients can be tricky, as companies have differing policies related to acknowledging and addressing sexual harassment complaints. To combat this, companies should take proactive steps to ensure that clients are held accountable for sexual harassment with the ultimate goal of eliminating harassment entirely. This article provides recommendations for such proactive steps, including internal benchmarking, targeted policymaking, effective internal training, and the utilization of contract provisions to increase accountability.

Suggested Citation

  • Prevost, Stephanie, 2025. "Proactive efforts to eliminate sexual harassment by clients," Business Horizons, Elsevier, vol. 68(3), pages 331-340.
    • Handle: RePEc:eee:bushor:v:68:y:2025:i:3:p:331-340
    DOI: 10.1016/j.bushor.2024.05.010
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