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Revisiting resistance to change and how to manage it: What has been learned and what organizations need to do

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  • Warrick, D.D.

Abstract

Resistance to change can be a significant factor in the success or failure of changes. As such, researchers have spent more than a half century studying the causes of resistance and how to manage it. Much can be learned from resistance literature that applies to today’s unparalleled, nonstop change in which an organization’s ability to manage resistance to change can not only impact the change’s success or failure but also determine whether an organization will survive or thrive. This article explores important lessons revealed via resistance literature, and more importantly, how such knowledge applies to managing change in the modern world. The article emphasizes the urgent need for organizations to become skilled at effectively managing change and resistance to change and offers recommendations on how they can do so.

Suggested Citation

  • Warrick, D.D., 2023. "Revisiting resistance to change and how to manage it: What has been learned and what organizations need to do," Business Horizons, Elsevier, vol. 66(4), pages 433-441.
    • Handle: RePEc:eee:bushor:v:66:y:2023:i:4:p:433-441
    DOI: 10.1016/j.bushor.2022.09.001
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    References listed on IDEAS

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    1. Endrejat, Paul C. & Klonek, Florian E. & Müller-Frommeyer, Lena C. & Kauffeld, Simone, 2021. "Turning change resistance into readiness: How change agents’ communication shapes recipient reactions," European Management Journal, Elsevier, vol. 39(5), pages 595-604.
    2. Vos, Janita F.J. & Rupert, Joyce, 2018. "Change agent's contribution to recipients' resistance to change: A two-sided story," European Management Journal, Elsevier, vol. 36(4), pages 453-462.
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    Cited by:

    1. Anouar Hallioui & Brahim Herrou & Polinpapilinho F. Katina & Ricardo S. Santos & Ona Egbue & Małgorzata Jasiulewicz-Kaczmarek & Jose Miguel Soares & Pedro Carmona Marques, 2023. "A Review of Sustainable Total Productive Maintenance (STPM)," Sustainability, MDPI, vol. 15(16), pages 1-30, August.
    2. Cai Li & Sheikh Farhan Ashraf & Saba Amin & Muhammad Nabeel Safdar, 2023. "Consequence of Resistance to Change on AI Readiness: Mediating–Moderating Role of Task-oriented Leadership and High-Performance Work System in the Hospitality Sector," SAGE Open, , vol. 13(4), pages 21582440231, December.

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