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Designing destinations for good: Using design roadmapping to support pro-active destination development

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  • Koens, Ko
  • Smit, Bert
  • Melissen, Frans

Abstract

This conceptual paper develops and justifies a pro-active, design-driven approach to sustainable destination development. Using insights from design science, it helps explain the limited practical usability of concepts such as the Tourism Area Life Cycle, by noting that these often focus on an aggregated ‘topological’ level of destination design, while a focus on experiences and product development on a ‘typological’ and ‘morphological’ level is key to constitute change. The ‘Tourism Destination Design Roadmap’ is introduced, its potential to scrutinise ‘visitor flows’ is explored as well as ways in which it can contribute to developing desirable qualities in a destination, while minimising negative impacts. The paper concludes by highlighting its conceptual contribution and identifying directions for future research.

Suggested Citation

  • Koens, Ko & Smit, Bert & Melissen, Frans, 2021. "Designing destinations for good: Using design roadmapping to support pro-active destination development," Annals of Tourism Research, Elsevier, vol. 89(C).
    • Handle: RePEc:eee:anture:v:89:y:2021:i:c:s0160738321001110
    DOI: 10.1016/j.annals.2021.103233
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    References listed on IDEAS

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    1. Ko Koens & Albert Postma & Bernadett Papp, 2018. "Is Overtourism Overused? Understanding the Impact of Tourism in a City Context," Sustainability, MDPI, vol. 10(12), pages 1-15, November.
    2. Niki Frantzeskaki & Derk Loorbach & James Meadowcroft, 2012. "Governing societal transitions to sustainability," International Journal of Sustainable Development, Inderscience Enterprises Ltd, vol. 15(1/2), pages 19-36.
    3. Uglješa Stankov & Ulrike Gretzel, 2020. "Tourism 4.0 technologies and tourist experiences: a human-centered design perspective," Information Technology & Tourism, Springer, vol. 22(3), pages 477-488, September.
    4. Scuttari, Anna & Pechlaner, Harald & Erschbamer, Greta, 2021. "Destination Design: A heuristic case study approach to sustainability-oriented innovation," Annals of Tourism Research, Elsevier, vol. 86(C).
    5. McKercher, Bob & Wang, Dan & Park, Eerang, 2015. "Social impacts as a function of place change," Annals of Tourism Research, Elsevier, vol. 50(C), pages 52-66.
    6. Adriana Sanchez & Jeroen Heijden & Paul Osmond, 2018. "The city politics of an urban age: urban resilience conceptualisations and policies," Palgrave Communications, Palgrave Macmillan, vol. 4(1), pages 1-12, December.
    7. Dolnicar, Sara, 2020. "Designing for more environmentally friendly tourism," Annals of Tourism Research, Elsevier, vol. 84(C).
    8. Debadyuti Das & Kampan Mukherjee, 2008. "Development of an AHP-QFD framework for designing a tourism product," International Journal of Services and Operations Management, Inderscience Enterprises Ltd, vol. 4(3), pages 321-344.
    9. Beritelli, Pietro & Reinhold, Stephan & Laesser, Christian, 2020. "Visitor flows, trajectories and corridors: Planning and designing places from the traveler's point of view," Annals of Tourism Research, Elsevier, vol. 82(C).
    10. Richards, Greg, 2020. "Designing creative places: The role of creative tourism," Annals of Tourism Research, Elsevier, vol. 85(C).
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    Cited by:

    1. Suno Wu, Jenny & Barbrook-Johnson, Pete & Font, Xavier, 2021. "Participatory complexity in tourism policy: Understanding sustainability programmes with participatory systems mapping," Annals of Tourism Research, Elsevier, vol. 90(C).

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