Author
Abstract
Purpose- This study examines the development and implementation of a bilingual, signal-based recruitment framework tailored for coding instructors and educational sales professionals in Mexico and Spain. The framework evaluates how candidate signals such as language clarity, asynchronous demo performance, and ramp model analytics predict success, linking hiring outcomes to student satisfaction and revenue growth. Aims- The research aims to demonstrate that a lean, data-driven hiring approach can support effective recruitment in bilingual educational technology (EduTech) markets, even in the absence of a formal “EduTech recruiter” role. It further seeks to provide a replicable cross-market model that connects talent acquisition to both educational and business outcomes. Design/Methodology- The study employed a mixed-methods approach. Qualitative assessments included a language and accent matrix and asynchronous demo rubrics. Quantitative analyses involved geo-pay adjustments, logistic regression, gradient boosting ramp models, and key performance indicator (KPI) tracking. Data from 30 hires across Mexico and Spain were analyzed using ROC AUC performance metrics, inter-rater reliability (?), and cost-per-acquisition (CPA) comparisons. Findings- Results indicate that clarity scores and micro-demo rubric performance are significant predictors of student satisfaction (CSAT) and quota attainment. Geo-pay compliance adjustments improved offer acceptance rates, while sourcing channel refinements reduced CPA by 20%. Ramp models consistently identified three features as predictors of 90-day performance: demo score, clarity, and geo-pay adjustment. Limitations- The sample size (n=30 hires) limits generalizability, and results are context-specific to Mexico and Spain. Further research should validate the framework in additional bilingual and cross-regional EduTech settings. Practical Implications- HR professionals in EduTech and other bilingual industries can adopt this framework to improve candidate quality, reduce costs, and align recruitment processes with measurable outcomes, without requiring heavy machine learning infrastructure. Originality/value- This is one of the first comparative HRM studies linking bilingual hiring signals to both educational and commercial outcomes in Latin America and Europe. It offers a scalable, ethically robust framework for cross-market talent acquisition, contributing to international HRM literature.
Suggested Citation
Oriana Valentina RODRIGUEZ GUEDES, 2025.
"Dual Market Talent Engine: Signal-Based Hiring for Coding Instructors and Educational Sales in Mexico and Spain,"
Journal of Human Resource Management, Comenius University in Bratislava, Faculty of Management, vol. 28(2), pages 104-118.
Handle:
RePEc:cub:journl:v:28:y:2025:i:2:p:104-118
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JEL classification:
- J24 - Labor and Demographic Economics - - Demand and Supply of Labor - - - Human Capital; Skills; Occupational Choice; Labor Productivity
- M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation
- M51 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Personnel Economics - - - Firm Employment Decisions; Promotions
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